Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Hefley

Klamath Falls,OR

Summary

Hardworking HVAC professional offering proven history in managing residential, commercial and industrial HVAC needs with skillful and efficient repairs. Adept at testing and inspecting systems to isolate faults and implement repair plans. Effectively align systems to meet manufacturer specifications and maximize performance.

Overview

7
7
years of professional experience

Work History

HVAC Contractor

Pacific Mechanical
04.2022 - Current
  • Improved HVAC system efficiency by conducting regular maintenance and troubleshooting tasks.
  • Streamlined project timelines for HVAC installations through effective communication and coordination with team members.
  • Enhanced customer satisfaction by providing timely and reliable HVAC repair services.
  • Ensured proper installation of energy-efficient HVAC systems, reducing energy consumption for clients.
  • Optimized the performance of HVAC equipment with routine maintenance and inspections.
  • Implemented customized solutions to complex HVAC issues, achieving optimal indoor air quality.
  • Established long-term relationships with clients by delivering consistent high-quality service and support for their HVAC needs.
  • Developed preventive maintenance plans to minimize downtime and extend the life of HVAC equipment.
  • Retained a loyal client base by quickly addressing concerns and providing exceptional customer service during post-installation follow-up visits.
  • Conducted thorough diagnostics on malfunctioning systems, identifying root causes and implementing effective repairs to restore functionality swiftly.
  • Stayed up-to-date on industry advancements, integrating new technology into existing systems where applicable for increased efficiency gains.
  • Educated clients on best practices for maintaining their HVAC systems, contributing to prolonged lifespan and reduced costs over time.
  • Managed teams effectively during fast-paced work environments, ensuring all safety protocols were followed diligently throughout each project phase.
  • Provided accurate estimates for potential jobs based on extensive knowledge of labor requirements, material costs, and other factors influencing successful completion within budget constraints.
  • Strengthened relationships with local construction companies through reliable service, fostering increased referrals and repeat business opportunities.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Repaired and replaced motors, bearings and belts.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.

Restaurant Hostess

Wongs Cafe
11.2016 - 01.2022
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.

Education

High School Diploma -

Klamath Adult Learning Center
Klamath Falls, OR
06.2017

Skills

  • Equipment Installation
  • Sales Support
  • Electrical Wiring
  • Ventilation Systems
  • Estimating costs
  • System Troubleshooting
  • HVAC system design
  • Air Conditioning
  • Heating Systems
  • Ductwork Fabrication
  • Refrigeration Systems
  • Package and split systems
  • Recovering and recycling
  • Technical Troubleshooting

Timeline

HVAC Contractor

Pacific Mechanical
04.2022 - Current

Restaurant Hostess

Wongs Cafe
11.2016 - 01.2022

High School Diploma -

Klamath Adult Learning Center
Kaitlyn Hefley