Kaitlyn Hixson
Union,SC
Summary
Dynamic individual with hands-on experience in veterinary reception, kennel management and some veterinary assistant experience. Brings strong problem-solving skills and proactive approach to new tasks. I have an eagerness to learn and continue my education to reach my goal for a career in veterinary medicine as a licensed Vet Tech. I would love for an opportunity to pursue my passion of working with animals.
Overview
5
5
years of professional experience
Work History
Senior Quality Control Analyst
Formel D
12.2023 - Current
- Developed and maintained quality assurance procedure documentation.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Created and revised procedures, checklists and job aids to reduce errors.
- Analyzed quality and performance data to support operational decision-making.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
- Reviewed production processes and identified potential quality issues.
- Collected and analyzed data to measure effectiveness of quality control processes.
- team management and supervisory experience.
Animal Caretaker
Last Chance Animal Rescue
06.2022 - 12.2022
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Kept animals clean and free of contaminants to promote optimal health.
- Administered medications to animals in treatment and documented changes in condition.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- was responsible for refilling all weekly med packs for all animals on the property that were prescribed medication.
- well versed in aggressive animal behavior as this was a rescue and rehab designed for aggressive or terminally ill animals.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- took over temporary management of employee scheduling, veterinary visits, transportation documentation and overall oversight of the property while owner was in search of someone to fill the position.
Veterinary Receptionist and Kennel Assistant
Piedmont Animal Hospital
06.2021 - 02.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Maintained current and accurate medical records for patients.
- Managed multi-line phone system and pleasantly greeted patients.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- was trained to assist techs and Vets with treatments such as blood draws, fecals and vaccinations.
- assisted techs to prepare animals for surgical procedures.
- Positioned animals for diagnostic imaging such as x-rays and scans with assistance from techs.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Restrained animals for examination and treatment.
Education
High School Diploma -
Union County High School
Union, SCSkills
- Animal restraint
- Veterinary terminology
- Medical record-keeping
- Animal handling
- Appointment scheduling
- Animal monitoring
- Kennel maintenance
- Honest and dependable
- Recordkeeping
- Telephone etiquette
Timeline
Senior Quality Control Analyst
Formel D
12.2023 - Current
Animal Caretaker
Last Chance Animal Rescue
06.2022 - 12.2022
Veterinary Receptionist and Kennel Assistant
Piedmont Animal Hospital
06.2021 - 02.2022
High School Diploma -
Union County High School