Kaitlyn Hyatt

Leadership and Team Management:

• Led and motivated a high-performing team of Recruiters in the Travel Nurse staffing Industry- Generated over 2.5 Million in sales as a team per month
• Conducted weekly presentations to 200+ Recruiters and leaders, highlighting strategic priorities to drive order fulfillment
• Delivered weekly team trainings and meetings to enhance Sales development and performance
• Developed and implemented recruitment strategies to attract qualified candidates
• Assisted in employee recruitment, hiring and interview processes
• Provided guidance on performance management including writing performance reviews, setting goals and providing feedback

Strategic Collaboration and Relationship Building::

• Collaborated closely with Account Management partners to align recruitment efforts with client needs and strategize order fulfillment
• Spearheaded the Recruitment and Account Management divisions' Culture Club, organizing monthly events that significantly boosted team engagement and morale
• Fostered strong partnerships with Marketing and Credentialing departments to streamline processes and enhance client and customer relationships
• Monitored conversations about the company on social media sites, responding where appropriate and cascading feedback to appropriate leader for insight and resolution where possible

• Held a desk of 25-30 Travel nurse candidates
• Managed a team of 5-6 Recruiters
• Top Manager amongst a team of 15 Managers with Highest Percent to goal for personal production and Team production for 3 Quarters
• Met and exceeded metrics on calls and placing Travel nurses with 250 calls per week and 2 placements booked per week
• Drove sales using excellent negotiation, communication, and problem-solving skills
• Collaborated with Account management partners to help strategize fulfillment on orders
• Coached and Developed Recruiters to meet their Key performance indicators each week

• Managed a desk of 25-35 Travel nurses on assignment through prospecting new or existing applications in CRM system as well as referral business
• Achieved a milestone bonus first 4 months in the role and promoted from Recruiter in training to Recruiter (21+ travelers) in 6 months
• Developed relationships with new travelers and maintained relationships with current travelers to ensure growth and retention to my traveler count- held an average retention rate of 71% majority of the role
• Met and exceeded metrics by making a high volume of calls and consistent follow ups via phone and email with potential prospects- Made on average 460 calls per week with an average of 7.5hrs of talk time per week
• Collaborated with key departments to ensure a positive clinician experience and on time starts for travelers and our clients
• Mentored and assisted with development of new Associate Recruiters to the team
• Negotiated competitive compensation packages with prospective candidates based on their experience level and location preferences

• Assisted five of the top producing Recruiters in the company with onboarding and prospecting of travel nurses in order to help them grow their businesses
• Displayed Exemplary customer service to the travelers by listening to their needs and always following through with an answer
• Collaborated with other departments to find travelers any answer they may need
• Led the group as a top producing recruitment coordinator with Nurses Booked; highest producer to goal
• Assisted with training new recruitment coordinators

• Participated in meetings and classes with fellow interns where we learned fundamentals of leadership and management skills as they relate to Nordstrom
• Coached and motivated others to reach their sales goals in order to contribute to the department’s success
• Worked on the sales floor as a leader to demonstrate excellent customer service skills and contribute to department sales goals
• Collaborated with two other interns to create an employee retention project to help the store maintain employees and continue to be a competitive employer