Kaitlyn Jackson
Edmond,OK
Summary
Professional claims analyst with proven track record in evaluating, processing, and resolving insurance claims. Strong focus on team collaboration and adaptability, ensuring seamless operations and optimal outcomes. Highly skilled in data analysis, risk assessment, and customer service, consistently delivering reliable and efficient results. Known for excellent problem-solving abilities and maintaining high standards in all tasks.
Overview
7
7
years of professional experience
Work History
Claims Analyst
Viking Client Services Inc
Oklahoma City, OK
01.2024 - Current
- Analyzed claims data to identify trends and discrepancies, ensuring accurate processing.
- Reviewed and assessed claim documentation for compliance with company policies and regulations.
- Collaborated with internal teams to resolve complex claims issues, enhancing overall service delivery.
- Conducted thorough investigations into claims, utilizing analytical tools to support decision-making.
Repossession Claims Handler
True Sky Credit Union
Oklahoma City, OK
06.2022 - 01.2024
- Processed and assessed insurance claims for accuracy and compliance with policies.
- Communicated with members to gather necessary documentation and resolve inquiries promptly.
- Collaborated with internal departments to facilitate efficient claim resolutions.
- Utilized claims management software to track, document, and manage claim workflows effectively.
Claims Adjuster
Progressive Auto Insurance
Oklahoma City, OK
01.2019 - 06.2022
- Evaluated claims to determine coverage and liability based on policy guidelines.
- Collaborated with clients to gather necessary documentation for claim processing.
- Analyzed loss data and prepared reports for management review.
- Communicated with medical providers to verify treatment details and costs.
Education
Bachelor - Marketing
University of Central Oklahoma
Edmond, OK12.2020
Skills
- Claims handling
- Customer service expert
- Strong communication
- Investigation
- Negotiation
- Attention to detail
- Multitasking
- Decision-making
Timeline
Claims Analyst
Viking Client Services Inc
01.2024 - Current
Repossession Claims Handler
True Sky Credit Union
06.2022 - 01.2024
Claims Adjuster
Progressive Auto Insurance
01.2019 - 06.2022
Bachelor - Marketing
University of Central Oklahoma