Kaitlyn Johnsen
Coolidge,AZ
Summary
Skilled Senior Sales Associate well-versed in Roofing products, services, customers and market trends. Consultative-selling expert with proven closing skills. Exceptional abilities and 3 years of experience in storm restoration sales.
Overview
7
7
years of professional experience
Work History
Senior Sales Associate
Red Bull Roofing LLC
Casa Grande, AZ
03.2023 - Current
- Boosted sales revenue by developing and maintaining strong relationships with clients.
- Implemented effective marketing strategies for increased product exposure and customer engagement.
- Exceeded quarterly sales targets consistently through persuasive product presentations and demonstrations.
- Collaborated with cross-functional teams to streamline sales processes, resulting in improved workflow efficiency.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Sales Associate
Right On Top Roofing
Myrtle Beach, SC
09.2022 - 03.2023
- Increased customer satisfaction by providing thorough consultations and accurate project estimates.
- Enhanced company reputation by consistently delivering high-quality roofing solutions to clients.
- Generated new business through targeted marketing efforts, resulting in an increased client base.
- Maintained detailed records of sales activities and client interactions, improving overall organization and efficiency.
- Assisted clients in selecting appropriate roofing materials based on their needs, budget, and aesthetic preferences.
- Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
Forklift Operator
Walmart
Topeka, KS
08.2021 - 09.2022
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
Sales Associate
Howser Roofing
Topeka, KS
08.2021 - 12.2021
- Increased customer satisfaction by providing thorough consultations and accurate project estimates.
- Enhanced company reputation by consistently delivering high-quality roofing solutions to clients.
- Maintained detailed records of sales activities and client interactions, improving overall organization and efficiency.
- Assisted clients in selecting appropriate roofing materials based on their needs, budget, and aesthetic preferences.
- Educated customers on the benefits of various roofing products, resulting in informed decisionmaking.
Sales Associate
Veterans Extorior
Topeka, KS
02.2021 - 08.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Custodian
Jeffco Public Schools
04.2019 - 01.2021
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Skilled at working independently and collaboratively in a team environment.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Streamlined facility maintenance by promptly addressing minor repairs.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
Cashier
7-Eleven
03.2018 - 12.2018
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Cold Stone associate
Cold Stone Creamery
07.2017 - 11.2017
- Enhanced customer experience by providing prompt and friendly service while scooping ice cream.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Assisted in inventory management by restocking ice cream flavors and supplies to ensure availability for customers.
- Contributed to store efficiency by working closely with team members during high volume hours, ensuring timely service.
Education
High school diploma or GED -
Mc Lain Community High School
Lakewood, CO12.2019
Skills
- Custodial Experience
- Landscape Maintenance
- Customer Service
- Retail Sales
- Cashiering
- Painting
- Inventory
- Cash Handling
- Time Management
- Sales
- Storm restoration
- Marketing
- Project management
- Competitive pricing
- Hitting sales targets
Timeline
Senior Sales Associate
Red Bull Roofing LLC
03.2023 - Current
Sales Associate
Right On Top Roofing
09.2022 - 03.2023
Forklift Operator
Walmart
08.2021 - 09.2022
Sales Associate
Howser Roofing
08.2021 - 12.2021
Sales Associate
Veterans Extorior
02.2021 - 08.2021
Custodian
Jeffco Public Schools
04.2019 - 01.2021
Cashier
7-Eleven
03.2018 - 12.2018
Cold Stone associate
Cold Stone Creamery
07.2017 - 11.2017
High school diploma or GED -
Mc Lain Community High School