Kaitlyn Johnson
Toledo,OH
Summary
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Team-oriented and always pushing to develop others. Growth and development personally are highly sought after to become better for the next role.
Overview
5
5
years of professional experience
Work History
ICQA Warehouse Associate
The Home Depot DFC
11.2022 - Current
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Performed general housekeeping and cleaning tasks.
- Completed cycle counts and monthly inventory.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Checked packages and merchandise for damage and notified vendors.
General Warehouse Associate
The Home Depot DFC
10.2021 - 11.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Operated RF scanners to track merchandise and verify contents of containers.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Performed general housekeeping and cleaning tasks.
- Operated forklifts to transfer inventory to and from target destinations.
- Trained new employees to apply best practices and comply with health and safety procedures and regulations.
- Completed cycle counts with inventory.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Produce Clerk
Meijer
05.2020 - 12.2021
- Checked for outdated and overripe grocery items and removed from inventory.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Kept tidy and organized area to comply with cleanliness standards.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected produce to update and adjust pricing information.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales and payment policies.
- Used in-store system to locate inventory and place special orders for customers.
- Assisted in other departments such as deli, meat counter, bakery, grocery, and service.
Crew Trainer
McDonald's
05.2018 - 06.2020
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
- Developed job-specific competencies and performance standards.
- Ran shifts with different managers using developed competencies to display results of new standards of performance to make them standard across all shifts.
Education
High School Diploma -
Flat Rock Community High School
Flat Rock, MI06.2020
Skills
- Food Preparation
- Stock Rotation
- Temperature Logging
- Quality Control
- Operations Support
- Microsoft Office proficiency
- Multitasking abilities
- Computer literacy
- Team collaboration
- Time management
- Critical thinking
- Attention to detail
Timeline
ICQA Warehouse Associate
The Home Depot DFC
11.2022 - Current
General Warehouse Associate
The Home Depot DFC
10.2021 - 11.2022
Produce Clerk
Meijer
05.2020 - 12.2021
Crew Trainer
McDonald's
05.2018 - 06.2020
High School Diploma -
Flat Rock Community High School
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