Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kaitlyn Johnson

Texas City,TX

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Motivated and knowledgeable in healthcare management, hospital operations and regulatory compliance. Talent for overseeing multiple tasks while maintaining quality care. Hardworking and diligent with passion for patient advocacy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Care Assistant

Houston Methodist
03.2023 - Current
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Improved patient satisfaction by responding promptly to call lights and addressing needs or concerns.
  • Contributed to a safe and hygienic environment by maintaining cleanliness of patient rooms and common areas.
  • Facilitated effective communication between patients, families, and healthcare staff to ensure understanding and address concerns.

Patient Transporter

Houston Methodist
05.2021 - 03.2023
  • Enhanced patient comfort by providing compassionate care and timely transportation.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
  • Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.

General Clerk

Kroger
12.2018 - 05.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate curbside shopping services.
  • Assisted store management in maintaining optimal inventory levels for popular items, ensuring timely restocking.
  • Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
  • Strengthened customer loyalty by providing personalized service, addressing concerns, and resolving issues promptly.
  • Assisted in maintaining a clean and well-organized store, contributing to a positive shopping experience for customers.
  • Supported inventory management efforts by accurately tracking merchandise and restocking shelves as needed.

Education

Associate of Applied Science - Nursing

San Jacinto College District
Pasadena, TX
05.2024

High School Diploma -

Clear Falls High School
League City, TX
05.2020

Skills

  • Interdepartmental Collaboration
  • Emotional intelligence
  • Compassionate care
  • Conflict resolution
  • Multitasking abilities
  • Physical endurance
  • Effective communication
  • Adaptability and flexibility
  • First aid and CPR
  • Stroke recognition

Certification

American Heart Association BLS, 04/2023

References

References available upon request.

Timeline

Patient Care Assistant

Houston Methodist
03.2023 - Current

Patient Transporter

Houston Methodist
05.2021 - 03.2023

General Clerk

Kroger
12.2018 - 05.2021

Associate of Applied Science - Nursing

San Jacinto College District

High School Diploma -

Clear Falls High School

Similar Profiles

CREATE PROFILE
Kaitlyn Johnson