Summary
Overview
Work History
Skills
Timeline
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Kaitlyn Klein

Massillon,OH

Summary

Store Manager with extensive experience in optimizing operations and enhancing customer satisfaction. Expertise in inventory management and staff training, leading to improved efficiency and productivity. Proven ability to communicate effectively and solve problems, resulting in successful team performance and operational excellence.

Overview

7
7
years of professional experience

Work History

Store Manager

DSW
Canton, OH
05.2022 - Current
  • Maximized sales and minimized shrinkage through exceptional customer service.
  • Identified trends in sales data to refine strategies accordingly.
  • Enhanced productivity by recruiting and nurturing high-performing team members.
  • Maintained operational excellence by overseeing storewide merchandising standards.

Store Services Manager

Ulta Beauty Inc.
Akron , OH
06.2020 - 04.2022
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Formed and sustained strategic relationships with brand vendors.

Store Manager

Vitamin Shoppe
Canton, OH
12.2018 - 06.2020
  • Monitored customer feedback to pinpoint service improvement opportunities.
  • Conducted periodic inventories and physical counts of product supplies.
  • Identified obsolete or slow-moving items for disposal or discounted sale.
  • Managed vendor relations by promptly addressing inquiries and resolving issues.

Skills

  • Relationship building and management
  • Sales analysis
  • Visual merchandising
  • Operational efficiency
  • Strategic planning

Timeline

Store Manager

DSW
05.2022 - Current

Store Services Manager

Ulta Beauty Inc.
06.2020 - 04.2022

Store Manager

Vitamin Shoppe
12.2018 - 06.2020

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Kaitlyn Klein