Kaitlyn Kollasch
Omaha,NE
Overview
2
2
years of professional experience
Work History
Child Care Worker
Mater Filius Nebraska
08.2023 - Current
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Worked with children to develop good cognitive, physical, and language skills
- Logged information regarding naps, feedings, and any medications administered.
Front Desk Associate
West O Fitness
03.2023 - Current
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Upheld company standards for hygiene practices while adhering to local health department regulations regarding sanitation protocols within a fitness center setting.
- Increased overall gym safety by quickly addressing any equipment malfunctions or broken items upon discovery.
Barista
Scooter's Coffee
09.2022 - 05.2023
- Used POS system to accurately enter orders and process payments.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Arts - Psychology
Peru State College
Peru, NE12-2025
Skills
Friendly, positive attitude, Teamwork and collaboration, Problem-solving, Flexible and adaptable, Dependable and responsible, Multitasking, Organization and time management, Attention to detail, Childcare regulations knowledge, Childcare Regulations Understanding, Telephone etiquette, POS system knowledge
Timeline
Child Care Worker
Mater Filius Nebraska
08.2023 - Current
Front Desk Associate
West O Fitness
03.2023 - Current
Barista
Scooter's Coffee
09.2022 - 05.2023
Bachelor of Arts - Psychology
Peru State College
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