Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Kaitlyn Kowalski

Forest Lake,MN

Summary

With a consistent track record of academic excellence, I have maintained my position on the Dean's List at Century College and the University of Wisconsin-Stout. This achievement reflects dedication to achieving high standards and commitment to academic success. By demonstrating strong work ethic, discipline, and a thirst for knowledge, I consistently excel in my studies. Inclusion on the Dean's List serves as a testament to ability to perform at a high level and showcases commitment to excellence.

Overview

17
17
years of professional experience

Work History

Provider Assistance Center Representative / Customer Delivery Team Sr.

UCARE
10.2019 - Current
  • Offer expert support to the Provider Assistance Center by swiftly addressing and resolving phone inquiries, meticulously documenting and tracking issues to ensure seamless follow-up
  • Foster open and effective communication with both internal teams and external customers to empathetically address provider concerns and provide transparent, concise guidance on healthcare program policies

Personal Care Assistant

Private employer
09.2007 - Current
  • Ensuring clients adhere to their medication schedules through timely reminders, supporting physical therapy and mobility exercises for recovery, assisting with personal care activities such as bathing and dressing to preserve dignity and cleanliness, aiding with essential daily tasks including grocery shopping and meal preparation, maintaining a comfortable home environment through basic housekeeping, and providing immediate and reliable assistance in emergencies to safeguard client health and safety

Home Health Aide

Lyngblomsten Care Center
06.2013 - 01.2020
  • Supports patients by offering compassionate personal care, including bathing, dressing, and grooming, to enhance their comfort and well-being

Developmental Trainee

Fraser
05.2017 - 08.2017
  • Collaborate in the development and execution of personalized goals and objectives tailored to a child's unique needs within the Autism Day Treatment Program or Fraser Mental Health Program

Resident care assistant

Our house senior living
10.2012 - 05.2016
  • Deliver exceptional care and unparalleled customer service by providing comprehensive support with daily living activities such as bathing, dressing, ambulation and transfer assistance, medication management, meticulous documentation and follow-up, nutritious meal preparation, thorough housekeeping, and engaging life enrichment programs

Education

Bachelor’s - Social work

Southwest Minnesota State University
09.2024

Bachelor's - Human development and family studies

University of Wisconsin-Stout
12.2021

A.A.S - Human Services

Century College
White Bear Lake, MN
12.2017

Skills

Customer Support

Volunteer Experience

Craig Clifton Inc., Worked in a role dedicated to fostering a supportive environment that equips youth and their families with essential resources and guidance.

Timeline

Provider Assistance Center Representative / Customer Delivery Team Sr.

UCARE
10.2019 - Current

Developmental Trainee

Fraser
05.2017 - 08.2017

Home Health Aide

Lyngblomsten Care Center
06.2013 - 01.2020

Resident care assistant

Our house senior living
10.2012 - 05.2016

Personal Care Assistant

Private employer
09.2007 - Current

Bachelor’s - Social work

Southwest Minnesota State University

Bachelor's - Human development and family studies

University of Wisconsin-Stout

A.A.S - Human Services

Century College

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Kaitlyn Kowalski