Kaitlyn Lam
Louisville,KY
Summary
Pursuing an internship and potentially full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Want to build more experience in the tech field through hands-on learning and guidance from mentors.
Overview
3
3
years of professional experience
Work History
Waitress and Hostess
Craft House
05.2022 - Current
- Serving food and drinks, taking orders, cleaning, food prepping, answering phone calls
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Merchandise Associate
Marshalls
07.2021 - 03.2022
- Cashier, returns and customer service, unloading truck, stocking shelves, hanging clothes, fitting room
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Undergraduate Student - Information Communication Technology
University of Kentucky
Lexington, KY09.2024
High School Diploma -
DuPont Manual High School
Louisville, KY06.2023
Skills
- Critical thinking
- Social perceptiveness
- Task Prioritization
- Communication
- Time management
- Customer Service
- Strong multitasking
- Team Collaboration
- Information Security Awareness
- Python
- HTML
Schoolemail
knla243@uky.edu
Languages
Spanish
Elementary
English
Professional Working
Timeline
Waitress and Hostess
Craft House
05.2022 - Current
Merchandise Associate
Marshalls
07.2021 - 03.2022
Undergraduate Student - Information Communication Technology
University of Kentucky
High School Diploma -
DuPont Manual High School
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