Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kaitlyn Mamanna

Miami

Summary

Dependable and detail-oriented employee with a strong work ethic and a commitment to excellence. Known for thriving in fast-paced environments while maintaining a clean, organized, and safe workspace. Currently pursuing a B.A. in Psychology on the pre-med track, with a long-term goal of entering the medical field. Eager to contribute to team success, expand clinical knowledge, and grow within a healthcare-focused organization.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Temporary Sales Support

David Yurman
03.2025 - Current


  • collaborated with team to meet daily sales goals and elevate client experience
  • maintained back of house organization including inventory accuracy and restocking
  • delivered expert customer service aligned with luxury brand experience
  • tracked repairs, special orders and client holds with discretion and accuracy
  • Filling in necessary excel paperwork along with client orders and repairs
  • received, unpacked, and inspected incoming jewelry shipment with attention to accuracy and quality

Seasonal Retail Associate

Lululemon
10.2024 - 01.2025
  • delivered in-depth product education, explaining technical features to help guests find gear suited to their lifestyle and needs
  • replenished sales floor efficiently and communicated sell-throughs and low stock to leaders
  • assisted in fitting room operations by offering real time product swaps, size support and styling tips while ensuring cleanliness and guest comfort
  • promoted key brand programs
  • contributed to a team culture rooted in feedback, accountability and community-building through regular participation in team huddles and goal setting

Part-Time Retail Associate

Free People Movement (URBN)
09.2023 - 09.2024
  • Processing and separating shipments while also executing transfers
  • Organizing floor and back-stock
  • Working register/processing sales
  • Greeting and aiding customers
  • Floor merchandising
  • Aiding in opening and closing procedures

Intern

Kenneth Lowenhaupt Law Offices
08.2021 - 01.2022
  • Attended and organized client meetings to observe legal procedures and assist with documentation
  • Prepared and filed legal documents under attorney supervision
  • Answered incoming phone calls, directed inquiries and recorded detailed messages for attorneys
  • Created and maintained organized client files, both digital and physical ensuring confidentiality and accuracy

Education

B.A - psychology on the pre-med track

Florida International University
01.2025

GED -

Coral Reef Senior High School
05-2023

Skills

  • Languages: English (primary), Spanish (advanced), French (Beginner)
  • Google Workspace: Docs, Sheets, Slides, Forms, Drive
  • Microsoft Office Suite: Word, Excel, Powerpoint, Outlook
  • Excellent customer service skills
  • Receptive
  • Organization and time management
  • Well versed in responsibility of various retail positions
  • Strong verbal and written communication skills
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Problem resolution

Certification

  • Adult and Pediatric First Aid/CPR/AED
  • Basic Life Support
  • HIPPA training

Timeline

Temporary Sales Support

David Yurman
03.2025 - Current

Seasonal Retail Associate

Lululemon
10.2024 - 01.2025

Part-Time Retail Associate

Free People Movement (URBN)
09.2023 - 09.2024

Intern

Kenneth Lowenhaupt Law Offices
08.2021 - 01.2022

B.A - psychology on the pre-med track

Florida International University

GED -

Coral Reef Senior High School