Kaitlyn Martin
Charleston,SC
Summary
Knowledgeable about research areas and study procedures. Enthusiastic about setting up and carrying out wide array of studies. Diligent, industrious and efficient in handling minute details with methodical approaches to gain insights into Industrial/Organizational Psychology as well as Student Health at Clemson University.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Barista
Tinto Y Crema
05.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Hostess
Bay Street. Biergarten
05.2022 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Fast Food Team Leader
Chick-fil-A
04.2019 - 06.2021
- Created schedules and made adjustments to align to guest traffic and business needs.
- Utilized various training techniques to develop team.
- Developed and coached employees to elevate skills and expertise.
- Established and maintained positive and productive vendor relationships.
Education
Bachelor of Science - Psychology
Clemson University
Clemson, SC 08.2021 - 08.2024
High School Diploma -
Charleston County School of The Arts
Charleston, SC 08.2017 - 06.2021
Skills
- Statistical Data
- Strong Analytical Skills
- Research and Data Management
- Reviewing Literature
- Documentation and Recordkeeping
- Data Analysis
- Analytical and Critical Thinking
- Customer Service and Assistance
- Data Entry
- Customer Service Excellence
- Cash Handling
Accomplishments
- Was apart of a Creative Inquiry research study within Occupational Psychology researching an accurate definition of "well-being" through a meta-analysis study at Clemson University
- Involved in another Creative Inquiry evaluating students health at Clemson University where I completed an individual study analyzing the correlation between respiratory illness and on-campus students
Affiliations
- Phi Sigma Pi; Beta Kappa Chapter, national honor fraternity
-Psi Chi, national psychology fraternity
Timeline
Barista
Tinto Y Crema
05.2023 - Current
Hostess
Bay Street. Biergarten
05.2022 - Current
Bachelor of Science - Psychology
Clemson University
08.2021 - 08.2024
Fast Food Team Leader
Chick-fil-A
04.2019 - 06.2021
High School Diploma -
Charleston County School of The Arts
08.2017 - 06.2021
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