Kaitlyn Massey
Ashland,MS
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Store Team Member
The Acai Bar
Southaven, MS
08.2022 - Current
- Greeted customers and provided excellent customer service.
- Handled customer complaints professionally and efficiently.
- Operated cash register to process sales transactions.
- Managed opening and closing duties such as setting alarm systems, locking doors.
- Performed inventory control activities such as counting merchandise, reconciling discrepancies between physical counts and computer records.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Store Associate
Side Door Market
Coldwater, MS
07.2022 - 08.2022
- Maintained records related to sales for store management.
- Ticketed, arranged and displayed merchandise to promote sales.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Greeted customers to determine wants or needs.
Sales Assistant
American Eagle Outfitters, Inc
Southaven, MS
05.2020 - 06.2022
- Helped customers find specific products, answered questions, and offered product advice.
- Accepted and completed cash, check and credit card payments.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Performed data entry tasks, including updating customer information in databases.
Education
Associate of Arts - Physical Therapy Assistant
Northwest Community College
Senatobia, MS05-2024
High School Diploma -
Lewisburg High School
Olive Branch, MS05-2022
Skills
- Store Maintenance
- Merchandise Display
- Cash Handling Accuracy
- Promotional Support
- Microsoft Office
- Microsoft Word
- Microsoft Excel and PowerPoint
Timeline
Store Team Member
The Acai Bar
08.2022 - Current
Store Associate
Side Door Market
07.2022 - 08.2022
Sales Assistant
American Eagle Outfitters, Inc
05.2020 - 06.2022
Associate of Arts - Physical Therapy Assistant
Northwest Community College
High School Diploma -
Lewisburg High School
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