Kaitlyn Matthew
Chattanooga,TN
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing excellent service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
2
2
years of professional experience
Work History
Marketing Specialist & Concierge
Franklin Wealth Management
06.2023 - Current
- Addressed client inquiries with timely and professional responses via phone, email, text, and in-person interactions
- Maintained customer database and generated lists for direct marketing and office projects
- Collaborated with cross-functional teams to deliver seamless event experiences for attendees
- Coordinated logistics and managed event planning for eight events within a single quarter, demonstrating exceptional organizational skills and the ability to handle multiple tasks simultaneously
- Managed various administrative tasks, including answering calls, arranging meetings, and preparing materials, contributing to smooth operations
- Assisted in special projects as needed, including gathering and compiling data, conducting information research, and supporting team members with task execution
- Coordinated the scheduling of meetings and the creation of agendas for all parties, ensuring a seamless and efficient meeting experience
- Assisted with developing and maintaining expense tracking systems for various events and projects
Finance Intern
Floyd County Finance Department
10.2022 - 04.2023
- Maintained accurate, up-to-date financial spreadsheets for reliable reference
- Supported organizational initiatives in the office to increase productivity
- Completed recordkeeping, filing, and data entry duties
Education
BBA - Marketing
Shorter University
Rome, GA05-2023
Skills
- Problem solving
- Communication
- Digital marketing
- Event planning
- Organization
- Time Management
- Proficient with Microsoft Office Applications
- Proficient with Google Suite
Timeline
Marketing Specialist & Concierge
Franklin Wealth Management
06.2023 - Current
Finance Intern
Floyd County Finance Department
10.2022 - 04.2023
BBA - Marketing
Shorter University
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