Kaitlyn McBurney

• Rotated merchandise and displays to feature new products and promotions.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Approved regular payroll submissions for employees.
• Managed 20+ store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.

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• Completed store opening and closing procedures and balanced tills.
• Responded to and resolved customer questions and concerns.
• Helped store management meet standards of service and quality in daily operations.
• Trained 15+ new employees and delegated daily tasks and responsibilities.
• Enforced company policies and regulations with employees.
• Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.