Kaitlyn McDonald
Olathe,KS
Summary
Seeking to utilize excellent communication, interpersonal, organizational skills and accounting skills to complete tasks and broaden my real-life accounting experience. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. I am pursuing a 5-year path to get my Master's degree here at the University of Arkansas and work towards passing the CPA exam.
Overview
4
4
years of professional experience
Work History
Guest Manager
Ronald McDonald House Charities
09.2024 - Current
- Mentored and trained new employees on company policies and procedures
- Create a home away from home for families staying with us as they experience the challenges they are facing in the hospital
- Manage daily operations around the house including cleaning, helping our families staying with us, and updating excel spreadsheets or systems
Product Support Specialist
Garmin
05.2024 - 08.2024
- Full-time summer position
- Utilized problem-solving skills to diagnose and resolve customer issues quickly and accurately
- Maintained a high level of customer satisfaction by responding promptly to inquiries
- Prioritized tasks based on urgency, importance, and impact to customers
- Provided technical support and troubleshooting assistance to customers via telephone, email, chat, and other communication channels
Brewista
Brewista, 7Brew Coffee
06.2023 - 08.2023
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
Package Handler
Garmin
12.2021 - 07.2022
- Skilled at completing tasks quickly and efficiently while maintaining accuracy in all areas of work
- Handled multiple tasks simultaneously with professionalism and efficiency
Online Shopper
Hy-Vee, Inc
10.2020 - 10.2021
- Leveraged effective communication techniques to ensure a positive customer experience
- Successfully managed online shopping orders with accuracy and efficiency
- Provided timely feedback to customers regarding order status and delivery information
Education
Master of Science - Accounting
University of Arkansas
Fayetteville, AR05-2027
High School Diploma -
Olathe West High School
Olathe, KS12.2021
Skills
- Task Prioritization
- Collaborative Team Player
- Reliability
- Problem-Solving
- Time management
- Effective Communication
Timeline
Guest Manager
Ronald McDonald House Charities
09.2024 - Current
Product Support Specialist
Garmin
05.2024 - 08.2024
Brewista
Brewista, 7Brew Coffee
06.2023 - 08.2023
Package Handler
Garmin
12.2021 - 07.2022
Online Shopper
Hy-Vee, Inc
10.2020 - 10.2021
Master of Science - Accounting
University of Arkansas
High School Diploma -
Olathe West High School
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