Kaitlyn Messer
Georgetown,SC
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Sonic. Excelled in training and mentoring, showcasing exceptional leadership and problem-solving abilities. Skilled in housekeeping and maintaining high standards of cleanliness, demonstrating a strong blend of organizational and interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
Sonic
London, KY
05.2020 - 12.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
House Keeper
Costal Staffing Services
Georgetown, SC
04.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Education
High School Diploma -
Georgetown High School
Georgetown, SC05.2024
Skills
Teamwork
Housekeeping
Cleaning and organizing abilities
Customer Service
Leadership
Certification
OSHA 10
CPR License
Timeline
House Keeper
Costal Staffing Services
04.2024 - Current
Shift Manager
Sonic
05.2020 - 12.2022
High School Diploma -
Georgetown High School