Kaitlyn Metzger
Park City,UT
Summary
Highly successful Veterinary Technician with significant expertise in anesthesia, surgery and pathology in large animals. Proven history of building strong rapport with owners to provide seamless pet care and foster exceptional service.
Overview
9
9
years of professional experience
Work History
Veterinary Technician and Surgical Technician
EAST LOHMAN VETERINARY CLINIC
10.2020 - Current
- Conducted diagnostic procedures for dogs, cats, and small exotics through bloodwork, radiographs, ultrasounds, collecting samples, taking vitals of patients, etc.
- Assisted with treatment plans that often included placing intravenous catheters, administering medications via injections, administering intravenous and subcutaneous fluids, assisting in surgeries, and more.
- Improved patient care by assisting veterinarians in diagnosing and treating animals.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Collected patient biopsies and blood samples for laboratory analysis.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Assisted in preparation and administration of anesthesia for surgical processes.
Veterinary Assistant Intern
SCHUMACHER VET CLINIC
01.2020 - 03.2020
- Shadowed Veterinarians and Vet Technicians
- Learned how Veterinarians take care of animals in their clinic.
- Maintained clean and safe animal living areas.
- Followed safety protocols for handling animals.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
Restaurant Hostess
OUTBACK STEAKHOUSE
10.2019 - 10.2020
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Promoted business loyalty by fostering positive customer relationships.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Assisted with food running for servers.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
Volunteer
ASCMV ANIMAL SHELTER
01.2017 - 01.2019
- Helped walk the small dogs, and was trained to handle the bigger dogs as well.
- Helped take pictures of dogs for adoption.
- Used strong interpersonal communication skills to convey information to others.
Camp Counselor
VACATION BIBLE SCHOOL CHURCH CAMP
07.2019 - 07.2019
- Created activities to keep kids occupied.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Documented activities, injuries and accidents to inform parents and maintain consistent records.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Volunteer
PETS BARN
05.2018 - 01.2019
- Cleaned out cat cages.
- Feed cats
- Promote adoption through social media
- Used strong interpersonal communication skills to convey information to others.
Research Assistant, KINESIOLOGY LAB
NEW MEXICO STATE UNIVERSITY
01.2018 - 03.2018
- Assisted a Kinesiology professor at New Mexico State University, helped him gather information for a lab over a course of a few months.
- Performed statistical, qualitative, and quantitative analysis.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Assisted scientists by collecting and organizing laboratory data.
Volunteer
TEXAS WILDLIFE REHABILITATION COALITION
07.2016 - 12.2016
- Handled baby squirrels and was trained how to feed them using a bottle.
- Kept case files updated, accurate and aligned with requirements.
Volunteer
HOUSTON HUMANE SOCIETY ANIMAL SHELTER
07.2015 - 07.2015
- Kept animals company and promoted adoption.
- Used strong interpersonal communication skills to convey information to others.
- Provided administrative support to department leads to help organize events and fundraisers.
Education
Bachelor of Science - Animal Science With Minor in Biology & Chemistry
NEW MEXICO STATE UNIVERSITY
LAS CRUCES, NM12.2023
High School Diploma -
CENTENNIAL HIGH SCHOOL
LAS CRUCES, NM05.2020
Skills
- LEADERSHIP
- STRONG COMMUNICATION
- TEAM PLAYER
- CUSTOMER SERVICE
- PROBLEM SOLVING
- MICROSOFT SKILLS
- PHONE MANAGING
- DEDICATED AND EFFICIENT WORKER
- STOP THE BLEED TRAINING
- HEALTHCARE
- CLINICAL PATHOLOGY
- ANIMAL BEHAVIOR OBSERVATION
- SPECIMEN PREPARATION
Affiliations
- MEMBER OF NATIONAL HONOR SOCIETY, CENTENNIAL HIGH SCHOOL, 2016, PRESENT
- MEMBER OF NATIONAL SOCIETY OF HIGH SCHOOL SCHOLARS, CENTENNIAL HIGH SCHOOL, 2018, 2020
- MEMBER OF PRE-VETERINARY CLUB, NEW MEXICO STATE UNIVERSITY, 09/2020, PRESENT
Timeline
Veterinary Technician and Surgical Technician
EAST LOHMAN VETERINARY CLINIC
10.2020 - Current
Veterinary Assistant Intern
SCHUMACHER VET CLINIC
01.2020 - 03.2020
Restaurant Hostess
OUTBACK STEAKHOUSE
10.2019 - 10.2020
Camp Counselor
VACATION BIBLE SCHOOL CHURCH CAMP
07.2019 - 07.2019
Volunteer
PETS BARN
05.2018 - 01.2019
Research Assistant, KINESIOLOGY LAB
NEW MEXICO STATE UNIVERSITY
01.2018 - 03.2018
Volunteer
ASCMV ANIMAL SHELTER
01.2017 - 01.2019
Volunteer
TEXAS WILDLIFE REHABILITATION COALITION
07.2016 - 12.2016
Volunteer
HOUSTON HUMANE SOCIETY ANIMAL SHELTER
07.2015 - 07.2015
Bachelor of Science - Animal Science With Minor in Biology & Chemistry
NEW MEXICO STATE UNIVERSITY
High School Diploma -
CENTENNIAL HIGH SCHOOL
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