Kaitlyn Mikell
Easton,PA
Summary
Ambitious Head Waitress with two years of experience serving in fine-dining establishments. Proven history of inspiring positivity and productivity in employees. Dedicated to dynamic leadership and top-of-the-line customer service.
Overview
7
7
years of professional experience
Work History
Head Waitress
Amans Artisan Indian Cuisine
Easton, PA
03.2020 - Current
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Summer Intern
Vericon Construction Company
Mountainside, NJ
06.2017 - Current
- Sorted and organized files, spreadsheets and reports.
- Answered incoming telephone calls, took down messages and provided information.
- Organized materials and completed various clerical tasks to support previous and ongoing operations.
- Restocked office supplies and retrieved files for staff.
- Gathered, sorted and scanned documents to enter into computer system.
- Organized documents by color coding, classifying and indexing under special headings and categories.
Education
High School Diploma -
Easton Area High School
Easton, PA06.2021
Skills
- High Energy and Stamina
- Customer Service and Rapport
- Dining Room Cleaning and Upkeep
- Warm and Friendly
- Verbal and Written Communication
- Administrative tasks
- Data accuracy
- Document organization
Timeline
Head Waitress
Amans Artisan Indian Cuisine
03.2020 - Current
Summer Intern
Vericon Construction Company
06.2017 - Current
High School Diploma -
Easton Area High School