Kaitlyn Novacek
West Newton,PA
Summary
Accomplished in enhancing customer satisfaction and managing cash transactions, I bring proven skills in cleanliness, cash handling, and strong multitasking. Demonstrated ability to maintain poise under pressure while ensuring efficient service. I work well with handling upset customers, and have a great memory to aid in keeping track of orders.
Overview
5
5
years of professional experience
Work History
Bakery Cashier/Waitress
Gary's Chuckwagon
05.2021 - 08.2021
- Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
- Managed cash drawer responsibly throughout shifts by keeping accurate track of incoming funds from sales transactions.
- Assisted with store opening and closing procedures, ensuring the bakery and restaurant was ready for business on time and properly secured after hours.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Waitress
Route 31 Diner
05.2019 - 06.2019
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
Food Preparation Worker
The Nutrtion Group
06.2016 - 08.2018
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Worked in a time-efficient manner on a conveyor belt to pack food in trays
Education
High School Diploma -
Yough Senior High School
Herminie, PA05.2020
Bachelor of Science - Computer Science
Pennwest California University
California, PA05.2025
Skills
- Cleanliness
- Food Preparation
- Phone Etiquette
- Handling Complaints
- Order Taking
- Cash Handling
- Food Running
- Memory retention
- Strong multitasking
Timeline
Bakery Cashier/Waitress
Gary's Chuckwagon
05.2021 - 08.2021
Waitress
Route 31 Diner
05.2019 - 06.2019
Food Preparation Worker
The Nutrtion Group
06.2016 - 08.2018
High School Diploma -
Yough Senior High School
Bachelor of Science - Computer Science
Pennwest California University
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