Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Server
Frames Bowling Lounge
2023.05 - Current
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Internal Communications Specialist
Corpus Christi Water
2022.10 - 2023.04
Planned and executed effective internal communications and engagements campaigns to educate employees about safety initiatives.
Developed strong professional relationships by interacting and communicating effectively with wide variety of colleagues and external contacts.
Worked with marketing department on branding strategies.
Draft press releases for routine use and crisis management.
Bartender
Palmilla Beach
2021.06 - 2022.10
Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Manager
Senor Jaime's Mexican Restaurant
2020.05 - 2021.06
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Developed and maintained relationships with customers and suppliers through account development.
Recorded inventory sales into organization's weekly income report.
Food Runner
Frames Bowling Lounge
2019.08 - 2020.03
Maintained speed of service for food orders while minimizing errors and complaints.
Delivered correct food items to tables according to order documentation.
Garnished dishes and quickly delivered items to customers, minimizing wait times.
Insurance Agent
AJ Insurance
2015.01 - 2019.06
Maintained high standards of customer service by building relationships with clients.
Responded to customer calls swiftly to resolve issues and answer questions.
Approached potential clients by using direct marketing mailings and phone contacts.
Met with customers to provide information about available products and policies.
Public Relations Coordinator
Gigantes Del Cibao
2013.10 - 2019.01
Collaborated with media to encourage company and product coverage and promote brand mission and values.
Wrote and edited articles, web content, advertising copy, periodicals and publications for internal and external audiences.
Planned and organized seminars, meetings and retreats.
Education
Bachelor of Arts - Marketing
Universidad Autonoma De Santo Domingo
Dominican Republic
11.2018
Skills
Communications Strategies
Community Outreach
Public Relations and Sales
Marketing Strategies
Water Conservation
Water Treatment
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Frames Bowling Lounge
2023.05 - Current
Internal Communications Specialist
Corpus Christi Water
2022.10 - 2023.04
Bartender
Palmilla Beach
2021.06 - 2022.10
Manager
Senor Jaime's Mexican Restaurant
2020.05 - 2021.06
Food Runner
Frames Bowling Lounge
2019.08 - 2020.03
Insurance Agent
AJ Insurance
2015.01 - 2019.06
Public Relations Coordinator
Gigantes Del Cibao
2013.10 - 2019.01
Bachelor of Arts - Marketing
Universidad Autonoma De Santo Domingo
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