Kaitlyn Parker
Pensacola,FL
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Shrimp Basket
Pensacola , Florida
08.2023 - Current
- Greeted guests and provided menus.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Checked food before serving it to customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Upheld high standards of sanitation in accordance with health department regulations.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new servers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
- Prepared drinks according to standard recipes.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.
- Stayed informed about daily specials, new menu items, promotions.
- Monitored dining room for cleanliness and proper set-up at all times.
Restaurant Hostess
Applebee's Neighborhood Grill & Bar
Pensacola , FL
01.2023 - 07.2023
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Managed reservations, waitlists, and special requests for large parties.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Adhered to all safety regulations set forth by the restaurant management team.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Greeted customers and escorted them to their tables.
- Greeted guests and sat customers at tables or in waiting areas.
Environmental Services
Pensacola Christian College Inc.
Pensacola , FL
08.2020 - 07.2022
- Worked with environmental services employees to complete cleaning, laundry, and housekeeping duties.
- Evaluated processes and procedures related to environmental services activities to recommend improvements where appropriate.
- Participated in quality improvement initiatives aimed at improving overall environmental services operations.
- Collaborated with other departments on cross-functional projects related to environmental services initiatives.
Education
Bachelor of Arts - Culinary Management
Pensacola State College
Pensacola, FLSkills
- Table Setting
- Food inspection
- Order Management
- Food Running
- Supply Restocking
- Food Delivery
- Suggestive Selling
- Table Bussing
- Safe Food Handling
- Guest Engagement
- Special dietary requirements
- Professional Appearance
- Menu knowledge
Timeline
Server
Shrimp Basket
08.2023 - Current
Restaurant Hostess
Applebee's Neighborhood Grill & Bar
01.2023 - 07.2023
Environmental Services
Pensacola Christian College Inc.
08.2020 - 07.2022
Bachelor of Arts - Culinary Management
Pensacola State College
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