Cheerful Head Hostess offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. Exceptional skill as, team builder and talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Work History
Head Hostess
Small Business: Luxury Beauty Spa
02.2025 - 04.2025
Took reservations by phone and walk-in, keeping scheduling demands, and client booking in time to avoid overbooking.
Took reservations by phone, answered customer questions, and informed of accurate wait times.
Monitored seating area and checked restrooms and main area and regularly to keep spotless.
Assigned clients and work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
Education
High School Diploma -
Lemoore High
Lemoore, CA
06-2023
Skills
Point of Sale (POS) system operation
Merchandise display setup
Inventory management
Data entry and record keeping
Active listening
Adaptability
Conflict resolution
Strong work ethic
Customer service
Team collaboration
Attention to detail
Professional Skills
Customer Service
Achieved 95% customer satisfaction rating through effective communication and problem-solving skills.
Handled average of 60 customer inquiries per day, resolving issues quickly and efficiently.
Inventory Management
Reduced inventory discrepancies by 50% through meticulous stocktaking and inventory audits.
Managed inventory levels for over 1,000 products, ensuring optimal stock levels and minimizing stockouts.
Streamlined restocking process, cutting down restocking time by 25% and improving product availability.
Operations Manager at TERELJ HOTEL AND SPA***** Member Of The Small Luxury Hotels Of The WorldOperations Manager at TERELJ HOTEL AND SPA***** Member Of The Small Luxury Hotels Of The World
Master Artisan Specialized in Cosmetology at OWN BUSINESS SPA Master in Beauty Laura LeonMaster Artisan Specialized in Cosmetology at OWN BUSINESS SPA Master in Beauty Laura Leon