Kaitlyn Phillips
Lancaster,SC
Summary
Dedicated professional recognized for training inexperienced staff, catering to requests, efficiently and accurately handling cash, and obtaining an extensive knowledge of bar drinks and menu items.
Overview
5
5
years of professional experience
Work History
Server/Bartender/Manager
Sabor Latino
Chester
09.2024 - Current
- Provided exemplary customer service by promptly addressing guest inquiries and needs.
- Assisted with taking orders and accurately entering requests into POS system.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled cash and card transactions while maintaining an accurate drawer.
Server/Bartender
Adela’s Mexican Kitchen
Lancaster, SC
12.2023 - 08.2024
- Delivered exceptional customer service while managing multiple tables in a fast-paced environment.
- Assisted in training new staff on menu items and proper service techniques.
- Acquired in depth knowledge of bar drink recipes and menus.
Hostess/Server/Bartender
Mariachis Mexican Restaurant
Lancaster, SC
05.2020 - 06.2023
- Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
- Assisted in training new host staff on correct procedures and customer service standards.
- Monitored dining room activity to ensure smooth flow of operations during peak hours.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and ensuring cleanliness.
Education
Buford High School
Lancaster05.2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Willingness to learn
Timeline
Server/Bartender/Manager
Sabor Latino
09.2024 - Current
Server/Bartender
Adela’s Mexican Kitchen
12.2023 - 08.2024
Hostess/Server/Bartender
Mariachis Mexican Restaurant
05.2020 - 06.2023
Buford High School