Kaitlyn Reeds
Neoga,IL
Summary
Detail-oriented professional with extensive experience in crisis intervention and management. Known for strong attention to detail and reliability, effectively conducted risk assessments and established partnerships that improved crisis response and community safety.
Overview
6
6
years of professional experience
Work History
Crisis Supervisor
Lifelinks
04.2022 - Current
- Developed crisis communication plans to ensure timely information dissemination during emergencies.
- Coordinated response teams to address critical incidents and mitigate risks effectively.
- Facilitated training sessions for staff on crisis management protocols and emergency procedures.
- Conducted thorough risk assessments to identify potential vulnerabilities and improve safety measures.
- Implemented feedback mechanisms to evaluate crisis response effectiveness and drive continuous improvement.
- Established strong relationships with external partners such as law enforcement agencies, hospitals, and schools, enhancing cooperation during times of crisis.
CNA
Heartland
08.2021 - 08.2022
- Provided compassionate patient care, assisting with daily living activities and promoting comfort.
- Monitored vital signs, documenting changes and reporting to nursing staff for timely interventions.
- Assisted in mobility exercises, enhancing patient independence and recovery outcomes.
- Educated patients and families on care plans, fostering understanding and compliance.
- Implemented infection control practices, maintaining a safe environment for patients and staff.
- Documented patient progress accurately, contributing to effective communication within healthcare teams.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Shelter Specialist
Dove Inc.
08.2020 - 08.2021
- Provided crisis intervention and emotional support to domestic violence survivors.
- Developed personalized safety plans tailored to individual client needs.
- Coordinated referrals to community resources, including legal and housing assistance.
- Mentored new advocates on best practices in client advocacy and case management.
- Led outreach initiatives to raise awareness about domestic violence within the community.
- Maintained accurate case documentation in compliance with confidentiality standards.
- Conducted thorough case assessments, ensuring the appropriate allocation of resources and referrals for each client.
- Promoted a culture of self-care among staff and volunteers, fostering a healthy work environment that prioritized the well-being of both clients and service providers.
Education
Bachelor of Science - Human Services
Millikin University
Decatur, IL 12-2021
Skills
- Information management
- Business continuity
- Incident command
- Crisis communication
- Media handling
- Contingency planning
- Training and education
- Emergency planning
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Reliability
Timeline
Crisis Supervisor
Lifelinks
04.2022 - Current
CNA
Heartland
08.2021 - 08.2022
Shelter Specialist
Dove Inc.
08.2020 - 08.2021
Bachelor of Science - Human Services
Millikin University