Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Reid

Greensboro,NC

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every client a positive and memorable experience.

Overview

1
1
year of professional experience

Work History

Cafe Supervisor

Sla Management
Browns Summit, NC
01.2024 - Current
  • Ensured café operated efficiently in compliance with health and safety regulations.
  • Managed inventory, ordering supplies as needed.
  • Established quality control standards for food preparation, presentation, and taste.
  • Ensured order precision and proper temperature in the kitchen prior to serving customers.
  • Effectively communicated with wait staff about customer food allergies and dietary restrictions.

Customer Service Representative

Food Lion Grocery
Greensboro, NC
11.2022 - 10.2023
  • Addressed customer queries by offering accurate information on various goods and services.
  • Provided timely and effective solutions to customer concerns, delivering excellent service.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Successfully defused difficult customer situations by maintaining a professional and amicable attitude.

Education

High School Diploma -

Southeast Guilford High School
Greensboro, NC
05-2021

Skills

  • Health and Safety Regulations
  • Order Processing
  • POS Systems
  • Food safety knowledge
  • Customer Service
  • Punctual and Reliable
  • Time Management
  • Typing
  • Computer Skills

Timeline

Cafe Supervisor

Sla Management
01.2024 - Current

Customer Service Representative

Food Lion Grocery
11.2022 - 10.2023

High School Diploma -

Southeast Guilford High School

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Kaitlyn Reid