Kaitlyn O’Connell
Acton,MA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Junior Project Manager
PSCO Sign Group
09.2022 - Current
- Manage multiple signage installation programs in a client-facing environment, including planning, organizing, and executing the installation of current design required
- Oversee the external visual program for multiple clients, including over 200 ATMs within three programs for a high-profile bank and a 20-state insurance company spanning from New England, Mid-West, Alaska, and Hawaii
- Coordinate and work across multiple departments to include scheduling surveys, submission to production, ensuring all signage arrives prior to installation date, locate installers in the area, coordinate with ATM riggers, and facility managers for installation
- Comply with ADA requirements and obtain proper permits for signage required per the ordinance
- Create, receive and submit purchase orders for multiple installers
- Create and approval proposals for each assigned location within a program
- Manage and submit multiple up-to-date spreadsheets with all information pertaining to ATM installation to all parties involved to include Site name, address, signage required, shipping information, installation dates, and other pertinent information.
Shift Manager/Key Holder
Acton Wine and Spirit Co.
05.2020 - 09.2022
- Managed store during specific shifts, including opening and closing store, managing cashiers, counting registers, making deposits, and filing all daily paperwork
- Oversaw sale floor activities and resolved issues
- Ensured all shelves were fully stocked; maintained and reviewed end-cap displays to showcase the available items
- Managed purchase orders for five accounts; invoiced and received deliveries from all accounts.
- Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
Cashier
Acton Wine and Spirit Co.
05.2019 - Current
- Managed monetary transactions with customers
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Cross-sold products and spoke to the specifics to styles, taste, and quality of alcohol available.
- Worked flexible schedule and extra shifts to meet business needs.
Library Assistant
Frederick E. Berry Library
08.2015 - 05.2019
- Managed front desk, utilizing the online cataloging system to manage transactions
- Aided students in locating specific materials throughout the library.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Handled check-in and check-out process of library books and materials at circulation desk.
Lifeguard
Hanscom Air Force Base
06.2015 - 08.2018
- Responsible for the safety of swimmers in pool and throughout pool area
- Communicated with entire team to rotate and provide coverage.
- Provided friendly customer service to guests and addressed concerns.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Group Leader
Habitat for Humanity
03.2018 - 03.2018
- Worked with a construction team to build houses for families following Hurricane Harvey
- Oversaw team to ensure a cohesive and productive group.
Freelance Painter
01.2018 - Current
- Paint various scenes for a variety of clients in acrylic or watercolor on canvas
- Meet with clients to generate ideas and concepts for the work.
Education
Bachelor of Arts - English
Salem State University
Salem, MA05.2019
Skills
- Proficient at Microsoft Word, Excel and PowerPoint
- Verbal and written communication
- Production Management
- Production tracking
- Good Communication
- Strong Work Ethic
- Positive Attitude
- Attention to Detail
- Punctual and Dependable
- Creative Thinker
Timeline
Junior Project Manager
PSCO Sign Group
09.2022 - Current
Shift Manager/Key Holder
Acton Wine and Spirit Co.
05.2020 - 09.2022
Cashier
Acton Wine and Spirit Co.
05.2019 - Current
Group Leader
Habitat for Humanity
03.2018 - 03.2018
Freelance Painter
01.2018 - Current
Library Assistant
Frederick E. Berry Library
08.2015 - 05.2019
Lifeguard
Hanscom Air Force Base
06.2015 - 08.2018
Bachelor of Arts - English
Salem State University