Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Rose-Ballard

Boonville,IN

Summary

Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service. im experienced with secured and unsecured loans as well as reviewing secured documents and assessing damages and usability. i am licensed in every state that my current job lends to in life insurance disability insurance iui insurance and home and auto insurances. im familiar with reading credit reports and calculating budgets and ndi based on income documents and benefit documents. closing loans and taking loan applications as well as gathering all required documents needed to either deny or approve the loan application.

Overview

6
6
years of professional experience

Work History

Loan Agent

One Main Financial
09.2020 - Current
  • Communicated with applicants to obtain loan application information and explain loan process.
  • Submitted applications to credit analysts for verification and recommendation.
  • Approved loans within established limits and escalated loans exceeding limits to supervisors.
  • Educated customers on different classifications of loans and credit options as well as service terms.
  • Analyzed applicant financial status, credit and property evaluation documents to determine feasibility of loan grants.
  • Obtained and compiled copies of applicant credit histories, corporate financial statements and other financial information.
  • Developed strong relationships with customers through high levels of customer service.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Maintained strict confidentiality of bank records and client information.
  • Collaborated with other departments to promptly process loan applications.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Negotiated loan terms to provide favorable outcomes for both customers and lenders.
  • Examined customer loan applications for loan approvals and denials.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.
  • Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
  • Developed systems to efficiently track loan documents and enhance accuracy.

Team Lead

SAS
01.2019 - 09.2020
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

Retail Merchandising

Tng
01.2018 - 01.2019
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.

Education

High School Diploma -

Boonville High School
Boonville, IN
01.2012

Skills

  • Financial Analysis Aptitude
  • Professional Correspondence
  • Text Messaging
  • Loans
  • Loan Product Promotion
  • Financial History Documentation
  • Analyze Financial Histories
  • Customer Relationship Management
  • Cash Handling
  • Deep Knowledge of Bankruptcy Processes
  • Calculate Payments
  • Credit Report Verification
  • Verify Agreements
  • Excellent Time Management
  • Payment Arrangements
  • Sales Pipeline Maintenance
  • Loan Application Management
  • Complete Loan Applications

Timeline

Loan Agent

One Main Financial
09.2020 - Current

Team Lead

SAS
01.2019 - 09.2020

Retail Merchandising

Tng
01.2018 - 01.2019

High School Diploma -

Boonville High School

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Kaitlyn Rose-Ballard