Kaitlyn Rudolph
Waterford
Summary
Dedicated pharmacy technician with a strong commitment to enhancing my knowledge in the pharmaceutical industry and giving the best patient care that I can. Proven ability to deliver exceptional customer and patient service. Experienced in managing medication distribution and ensuring compliance with safety regulations. Skilled in collaborating with healthcare professionals to optimize patient care outcomes. Always making sure our patients are well taken care of.
I'm also a part of a vaccine work group where we recently updated our vaccine consent forms here at Froedtert. Also, within this work group, another technician and I worked on a supply list for our flu seasons. At the Tosa Health Center (Froedtert) pharmacy, I helped with reorganizing the OTCs, making them easier to find for better patient care.
I am here to help our co-workers ensure we are giving our patients the best patient care we can provide.
Overview
5
5
years of professional experience
Work History
pharmacy technician III
Froedtert Hospital
Wauwatosa
09.2024 - Current
- Collaborated with healthcare providers to resolve medication-related issues promptly.
- Prepared medications for dispensing by counting, pouring, and labeling.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Gave immunizations, like flu, COVID, shingles, etc. Also, giving travel vaccinations like Typhim, Japanese encephalitis, and rabies, to name a few.
- Prepared compound medications under the supervision of a licensed pharmacist.
- Performed data entry for patient profiles, billing information, and prescription orders.
- Assisted in training new employees on pharmacy procedures.
Pharmacy Technician
Walgreens
Mukwonago
10.2020 - 09.2024
- Trained new staff on pharmacy procedures and customer service best practices.
- Prepared medications for dispensing by counting, pouring, and labeling.
- Performed data entry for patient profiles, billing information and prescription order.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Organized work areas so that everything was easily accessible when needed.
- Prepared compound medications under the supervision of a licensed pharmacist.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Education
High School Diploma -
Homeschooled
Mukwonago, WI06-2019
Skills
- Data entry
- Immunization administration
- Compounding medications
- Medication preparation
- Problem solving
- Billing processing
- Inventory management
- Drug inventory control
- Workflow optimization
- Medication storage procedures
- Insurance billing
- Staff training
- Time management
- Customer relationship management
Timeline
pharmacy technician III
Froedtert Hospital
09.2024 - Current
Pharmacy Technician
Walgreens
10.2020 - 09.2024
High School Diploma -
Homeschooled