Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Kaitlyn Samuels

Glassboro,NJ

Summary

Motivated professional with a strong track record in delivering effective solutions and fostering client relationships through extensive customer service experience. Proven ability to collaborate within teams to optimize processes and enhance client satisfaction. Aiming to leverage finance expertise in Global Transaction Banking at Barclays to drive immediate results.

Overview

4
4
years of professional experience

Work History

Hostess

Lamp Post Diner
02.2025 - Current
  • Provide exceptional service to high-volume, diverse clientele, ensuring a welcoming and organized environment.
  • Manage reservations and seating arrangements with precision, demonstrating strong attention to detail and organizational skills.
  • Resolve customer inquiries and concerns efficiently, while maintaining composure in fast-paced situations.
  • Accurately handle cash and credit payments through POS system, ensuring precise transactions and maintaining accountability.
  • Collaborate with team members to optimize workflow and ensure seamless client experience, paralleling cross-functional teamwork in global banking operations.

Food Service Associate

Italian Kitchen
02.2024 - 10.2024
  • Engaged hundreds of customers in high-stress, fast-paced environment while maintaining positivity.
  • Multitasked effectively by taking and fulfilling orders, answering phone calls, and assisting customers.
  • Supervised and trained new hires on business systems and processes for optimal performance.

Guest Experience Associate

Rita’s Italian Ice
02.2022 - 10.2023
  • Engaged with approximately 50 customers per shift with a positive attitude and ensured order accuracy.
  • Received payment from customers by cash and credit in hundreds of dollars while issuing receipts, credits, or change.
  • Collaborated with store managers regarding matters of customer satisfaction and product quality.
  • Successfully performed on-site training for new employees.
  • Earned good reputation amongst peers and customers by being flexible, reliable, cooperative, and dedicated to ensuring all needs were being met.

Education

Bachelor of Science - Finance

Rowan University
Glassboro, NJ
05.2026

Skills

  • Positive attitude
  • Dependability
  • Passion to succeed
  • Drive and motivation
  • Adaptability
  • Problem-solving
  • Self-discipline
  • Consistency
  • Team collaboration

Hobbies and Interests

  • Gym, fitness, and health enthusiast
  • Nutrition and healthy lifestyle advocate
  • Pursue walking and listening to motivational podcasts for overall well-being
  • Practice journaling
  • Create motivational TikTok videos focused on fitness, self-improvement, and personal growth

Timeline

Hostess

Lamp Post Diner
02.2025 - Current

Food Service Associate

Italian Kitchen
02.2024 - 10.2024

Guest Experience Associate

Rita’s Italian Ice
02.2022 - 10.2023

Bachelor of Science - Finance

Rowan University

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