Kaitlyn Semple
Charleston,SC
Summary
Billing professional dedicated to achieving optimal results through efficient billing processes and maintaining high standards of accuracy. Known for fostering strong team collaboration and adaptability in dynamic environments. Proficient in financial analysis and customer service.
Overview
10
10
years of professional experience
Work History
Billing Manager
Carolina Dermatology Clinic
04.2019 - Current
- Manages full-cycle billing operations for a busy dermatology practice, ensuring timely and accurate posting of insurance and patient payments, including checks, credit card payments, and EFTs
- Processes insurance denials by identifying issues, researching discrepancies, and submitting appeals, leading to a significant reduction in outstanding claims
- Streamlines the billing workflow by overseeing the daily posting of patient payments, daily deposits, and applying all transactions to QuickBooks, ensuring financial records are consistently accurate
- Updates and maintains the A/R aging report on a monthly basis, working closely with the front office and insurance companies to follow up on overdue claims and aging accounts, significantly improving collections
- Reconciles monthly financials, including credit card and bank statements, collaborating with the practice manager to ensure accurate reporting and compliance
- Manages payroll processing in collaboration with the office manager, ensuring timely and accurate compensation for all staff members
Practice Administrator
South Carolina Youth Advocate Program
07.2017 - 01.2019
- Successfully administered all day-to-day operations of children’s outpatient therapy clinic
- Completed and processed Medicaid documentation before billing to ensure quality and smooth delivery of services
- Developed, cultivated, and maintained productive relationships with all referral sources to ensure high retention rate of patients
- Formulated reports on clinic growth while submitting all reports to the CEO on weekly basis
Payroll Specialist
South Carolina Youth Advocate Program
01.2015 - 06.2017
- Administered and processed over 300 incoming bi-weekly work reports while ensuring compliance with Medicaid standards
- Managed overall process of submitting and billing bi-weekly payroll runs for over 200 part-time employees
- Assessed performance and prepared weekly reports on program directors to chief-level officers
Education
Bachelor of Arts - English
College of Charleston
Charleston, SC05-2014
Skills
- Customer service
- Payroll processing
- Schedule management
- Claims processing
Timeline
Billing Manager
Carolina Dermatology Clinic
04.2019 - Current
Practice Administrator
South Carolina Youth Advocate Program
07.2017 - 01.2019
Payroll Specialist
South Carolina Youth Advocate Program
01.2015 - 06.2017
Bachelor of Arts - English
College of Charleston
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