Kaitlyn Sledzinski
San Diego,CA
Summary
Dynamic business development expert with a strong track record in customer relationship management. Demonstrated success in building lasting partnerships that significantly boost revenue and expand market reach. Committed to leveraging skills to support client acquisition and team collaboration.
Overview
12
12
years of professional experience
3
3
Certifications
Work History
Business Development Manager
The Lloyd Pest Control Co.
San Diego, California
04.2020 - Current
- Consistently surpassed annual goals by over 110% each year.
- Managed one of top two customer accounts, ensuring high client satisfaction and retention.
- Provided 24/7 emergency support for critical client service issues.
- Oversaw a nationally recognized hospital portfolio, generating over seven figures in revenue.
- Managed accounts across five diverse verticals, enhancing operational knowledge.
- Monitored compliance with local, state, and federal regulations for all accounts.
- Developed targeted proposals that aligned with client needs and market trends.
- Streamlined lead generation and onboarding processes to optimize efficiency.
- Trained and mentored junior team members in business development best practices.
- Participated in industry conferences to network and promote company services effectively.
Service Technician
The Lloyd Pest Control Co.
San Diego, California
06.2014 - 04.2020
- Executed thorough inspections to identify potential pest issues in residential and commercial properties.
- Collaborated with team members to develop efficient service routes and schedules.
- Implemented safety protocols to adhere to local and federal regulations.
- Resolved customer complaints with effective communication and problem-solving strategies.
- Documented service records accurately to maintain compliance with company standards.
- Resolved software-related issues by troubleshooting programs and applications.
Skills
- Targeted proposals
- Sales pipeline management
- Client onboarding
- Problem solving
- Strategic thinking
- Time management
- Customer relationship management
- Effective communication
- Business development
Certification
Branch II - Field Representative - California Structural Pest Control Board
REFERENCES
- Matthew Parsons | Chief Business Officer | TERi Campus | 760-207-3571 | matthew.parsons@teriinc.org | Via LinkedIn: Kaitlyn has been a pleasure to work with. She is an excellent communicator who is honest, caring and focused on finding solutions. Kaitlyn approaches those she works with as partners and is always working on collaborations that produce mutually beneficial outcomes. What truly makes Kaitlyn special is her people focused attitude that she applies not only to her work, but also her life. Kaitlyn is a true pro and i highly recommend her for roles that requires a compassionate, honest and and service minded leader".
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- Iryna Lutsenko | Sr. Area General Manager, Environmental Services | Sharp Healthcare | 562-357-5830 | iryna.lutsenko@sharp.com | Via direct reference: "I am writing to formally recognize the outstanding performance of Kaitlyn, with whom i have had the pleasure of working with the past 5 years across 2 hospital locations. Throughout our professional relationship, Kaitlyn has consistently demonstrated exceptional responsiveness, reliability and dedication to customer service. Her ability to promptly address inquiries and concerns--often available 24/7, 365 days a year-- has been instrumental in maintaining smooth operations and ensuring high levels of satisfaction among both staff and patients. Kaitlyn's communication skills are exemplary. She engages effectively not only with me but with every member of my team, fostering a collaborative and respectful working environment. Her professionalism and proactive approach have made her an invaluable partner in our daily operations. It is rare to encounter someone as committed and dependable as Kaitlyn. Her contributions have had meaningful impact, and i wholeheartedly endorse her for any role that reflects her excellence".
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- Charles Wahl | Safety Coordinator | The Lloyd Pest Control | 619-668-1947 | charles.wahl@lloydpest.com
Timeline
Business Development Manager
The Lloyd Pest Control Co.
04.2020 - Current
Service Technician
The Lloyd Pest Control Co.
06.2014 - 04.2020