Summary
Work History
Education
Skills
Timeline
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Kaitlyn Sovie

Spotsylvania,VA

Summary

Dependable college student with experience working in a fast-paced retail environment. Skilled in providing exceptional customer service, processing transactions, and managing inventory.

Work History

Sales Associate

Hallmark
11.2024 - 05.2025
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Educated customers on current promotional offerings and products using persuasive selling tactics.
  • Maintained organized merchandise displays, ensuring alignment with Hallmark's visual standards.
  • Collaborated with team members to achieve daily sales goals and improve store performance.
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Provided exceptional customer service by addressing concerns and resolving issues promptly.
  • Engaged in ongoing product knowledge training, staying informed about new items and promotions.

Education

Associate of Science - Business

Germanna Community College
Fredericksburg, VA
05-2027

Skills

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Customer service
  • Multi-tasking
  • Cash register operation
  • Stocking and receiving

Timeline

Sales Associate

Hallmark
11.2024 - 05.2025

Associate of Science - Business

Germanna Community College
Kaitlyn Sovie