Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Stacy

Summary

Dynamic and dedicated professional with a strong work ethic and integrity, experienced in delivering exceptional customer service in person and over a phone. Proven ability to manage account processing efficiently while fostering team collaboration. Recognized for maintaining accuracy in cash handling and enhancing customer relationships, contributing to a positive experience for the customer.

Overview

7
7
years of professional experience

Work History

Universal Banker

Guaranty Bank And Trust
06.2025 - 08.2025
  • Ordered checks, debit cards, and starter cards for customers on their accounts and filed the proper paperwork needed.
  • Cashed checks, accepted deposits and withdrawals within assigned limits, and calculated daily transactions using computers, calculators or adding machines.
  • Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
  • Answered emails and calls concerning fraud on customer accounts, completed transactions over the phone, and answered general questions or concerns from customers with courtesy and professionalism.

Cashier/File Maintenance

Kroger
07.2021 - 12.2023
    • Greeted customers at the front-end and responded promptly to customer needs.
    • Built relationships with customers to encourage repeat business.
    • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
    • Tagged merchandise as a File Maintenance Clerk, completing the workload with both accuracy and promptness.

Gas Station Clerk

Martyville
03.2020 - 05.2021
    • Maintained clean and orderly work station.
    • Checked customer identification for alcohol and cigarette sales.
    • Provided accurate cash handling and timely transactions, ensuring smooth operations at the register with friendly service.
    • Collaborated with team members to complete tasks efficiently, contributing to a positive work environment.

Clerk Cashier/Office Worker

True Value Hardware Store
03.2018 - 07.2019
    • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
    • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages for appliance repairs and appliance delivery.
    • Managed the transactions on accounts for customers, including, account creation, adding new purchases, and printing invoices for customers.
    • Optimized office space usage, arranging workstations to maximize productivity.

Education

Bachelor of University Studies - Focus On Secondary Education/English

Mississippi State University
Starkville, MS
05-2024

Skills

  • Customer service
  • Work ethic and integrity
  • Team collaboration
  • Time management skills
  • Account Processing

Timeline

Universal Banker

Guaranty Bank And Trust
06.2025 - 08.2025

Cashier/File Maintenance

Kroger
07.2021 - 12.2023

Gas Station Clerk

Martyville
03.2020 - 05.2021

Clerk Cashier/Office Worker

True Value Hardware Store
03.2018 - 07.2019

Bachelor of University Studies - Focus On Secondary Education/English

Mississippi State University

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