Kaitlyn Szuta
Retail
Milwaukee,WI
Summary
Driven and results-oriented professional with extensive experience across various retail and production roles, notably at Ross Dress for Less where I spearheaded initiatives that surged profits by 70%. Expert in quality compliance and adept at fostering team collaboration, I excel in streamlining operations and enhancing customer satisfaction. My strong problem-solving skills and enthusiasm for continuous improvement stand out, making me a valuable asset to any team. Leveraged problem-solving skills and assembly production expertise to enhance operational efficiency and demonstrates strong enthusiasm and a commitment to excellence in customer service and team leadership.
Overview
5
5
years of professional experience
Work History
Production Associate
Goodwill
11.2023 - 03.2024
- Inspected final products to assess compliance with quality standards and established tolerances.
- Organized work to meet demanding production goals.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Met production targets and tight deadlines by collaborating closely with team members.
- Made sure that products were produced on time and are of good quality.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Front End Supervisor
Fresh Thyme
11.2023 - 01.2024
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Sales Coordinator
Marshalls
07.2023 - 10.2023
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Area Supervisor
Ross Dress for Less
06.2021 - 05.2023
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Planned sequence of operations and established schedule.
- Conducted routine inspections to check quality and compliance with established specifications.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Successfully drove new product lines to increase annual profits by 70%.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Curbside Shopper
Meijer
04.2022 - 06.2022
- Worked productively with customers to meet order requirements and service expectations.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Tracked substitutions and informed customers of changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Retail Receiving Associate
Macy's Department Store
06.2021 - 10.2021
- Unloaded pallets and deliveries and organized products in warehouse.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Handled day-to-day shipping and receiving overseeing more than 150 packages per day.
Stocking Associate
Walmart
07.2019 - 06.2021
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Maintained effective team member communication.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Labeled products, rotated stock and fronted merchandise for appealing display.
Education
No Degree -
James Madison High School
5051 Peachtree Corners Cir, Norcross, GA 3009202-2025
Skills
- Quality and compliance
- Assembly and production
- Supply chain distribution
- Shipping assistance
- Complaint resolution
- Cash counting
- Problem-solving skills
- Opening and closing procedures
- Team supervision
- Cash handling
- Efficient multitasking
- Strong enthusiasm
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Production Associate
Goodwill
11.2023 - 03.2024
Front End Supervisor
Fresh Thyme
11.2023 - 01.2024
Sales Coordinator
Marshalls
07.2023 - 10.2023
Curbside Shopper
Meijer
04.2022 - 06.2022
Area Supervisor
Ross Dress for Less
06.2021 - 05.2023
Retail Receiving Associate
Macy's Department Store
06.2021 - 10.2021
Stocking Associate
Walmart
07.2019 - 06.2021
No Degree -
James Madison High School
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