Kaitlyn Tang
Garden Grove,CA
Summary
Proven track record at Depop, enhancing sales revenue through strategic marketing and exceptional customer engagement. Mastered inventory management and shipping, significantly improving service quality. Skilled in leveraging online platforms and social media marketing, demonstrating a unique blend of technical savvy and interpersonal skills to boost customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Depop Seller
Depop
Garden Grove, CA
03.2023 - Current
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Utilized product knowledge to educate customers on features and benefits.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
Education
Junior - None
Fountain Valley High School
Fountain Valley, CASkills
- Customer Engagement
- Marketing Strategies
- Inventory Management
- Sales Techniques
- Online platforms
- Social Media Marketing
- Cost Control
- Shipping
Languages
Vietnamese and English
Native or Bilingual
Timeline
Depop Seller
Depop
03.2023 - Current
Junior - None
Fountain Valley High School