Kaitlyn Thomas
Summerville,SC
Summary
Motivated professional with a strong work ethic and adaptability. Experienced in esthetics, retail, and the service industry, delivering exceptional customer service and fostering collaboration. Skilled in quickly mastering new tasks and working independently to support organizational goals.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Sales Associate
The Bottle Boutique
01.2026 - Current
- Assisted customers in selecting wine and spirits based on preferences.
- Provided product knowledge to enhance customer shopping experience.
- Managed inventory levels and organized product displays effectively.
- Work independently, perform opening and closing tasks independently, cash handling, interacted positively with customers, enhancing their shopping experience, solved problems effectively, ensuring customer satisfaction and loyalty, maintain cleanliness of store, managed customer concerns professionally, fostering trust and repeat business, provide accurate information about products and prices, assist customers with choosing the products that best fit what they describe they are looking for.
Esthetician
Brilliance Beauty
Rockhill, SC
03.2022 - 10.2026
- Performed facials and chemical peels using advanced techniques and products.
- Provided personalized skin care consultations to assess client needs.
- Administered waxing services ensuring client comfort and safety protocols.
Sales Associate
Cosmoprof
01.2024 - 01.2025
- Assisted customers in selecting premium wines and spirits.
- Guided customers in choosing premium wines and spirits based on their preferences.
- Oversaw inventory management and restocked shelves to ensure product availability.
- Facilitated product tastings to engage customers and showcase product features.
Esthetician
QC Beauty Studio
01.2021 - 01.2024
- Contributed to development of new spa products and services, enhancing client offerings, performed Performed administrative tasks to support daily operations., built and maintained excellent relationships with my clients, performed skin care and hair removal treatments, customized skin care treatments for every client's individual needs, ensured compliance with safety standards during all procedures, maintained a clean work environment by sterilizing implements, cleaning surfaces, and disposing of used supplies appropriately, Coordinated and organized client appointment schedules..
- Provided personalized skin care consultations to clients.
- Performed a variety of facials and body treatments.
- Maintained cleanliness and organization of treatment rooms.
Education
Esthetics certification - Esthetics
Kenneth Shuler School of Cosmetology
Rockhill, SC 08.2020 - 01.2021
High school diploma -
Northwestern High School
Rockhill, SC 08.2014 - 06.2019
Skills
- Sales strategies
- Product expertise
- Customer service
- Inventory management
- Cash handling
- Sales transactions
- Client relationship management
- Attention to detail
- Time management
- Organization
- Multitasking
- Problem solving
- Resourceful
- Effective communication
- Communication
Personal Information
Title: Business Generalist
Timeline
Sales Associate
The Bottle Boutique
01.2026 - Current
Sales Associate
Cosmoprof
01.2024 - 01.2025
Esthetician
Brilliance Beauty
03.2022 - 10.2026
Esthetician
QC Beauty Studio
01.2021 - 01.2024
Esthetics certification - Esthetics
Kenneth Shuler School of Cosmetology
08.2020 - 01.2021
High school diploma -
Northwestern High School
08.2014 - 06.2019