Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Turner

King ,NC

Summary

Reliable worker offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Dedicated worker flexible with changing business needs.

Overview

8
8
years of professional experience

Work History

Dps

Abound Health
01.2024 - Current
  • Instructed and reinforced target outcomes to help individuals achieve goals.
  • Supervised and assisted client with grooming, personal hygiene, medication reminders, and housekeeping to promote activities of daily living.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.

Cashier Team Lead

Circle K
03.2020 - 12.2023
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Monitored inventory levels to prevent stock shortages during peak service hours or special events.
  • Checked and tested foods to verify quality and temperature.
  • Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.

Team Lead Crew Member

Bojangles'
11.2019 - 11.2020
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Ensured proper storage of ingredients by organizing and labeling items in designated areas according to safety guidelines.

Shift Leader

Foodlion Grocery Store
06.2017 - 11.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

Early Childhood Education

Surry Early College
Dobson, NC
03.2020

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Excellent communication
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Safe food handling
  • Sanitation procedures
  • Food safety compliance

Timeline

Dps

Abound Health
01.2024 - Current

Cashier Team Lead

Circle K
03.2020 - 12.2023

Team Lead Crew Member

Bojangles'
11.2019 - 11.2020

Shift Leader

Foodlion Grocery Store
06.2017 - 11.2019

Early Childhood Education

Surry Early College

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