Paula Kells
Derry,PA
Summary
Proven professional with a track record of enhancing customer experiences at WDDG, adept in organizational skills and problem-solving. Leveraged strong communication abilities and computer skills to streamline front desk operations, significantly improving guest satisfaction. Committed to teamwork and delivering results under pressure, consistently recognized for a friendly, positive attitude and exceptional service delivery.
Overview
18
18
years of professional experience
Work History
DPS
Achieva
08.2019 - Current
As a DSP I am responsible for assisting clients out in the community. We assist clients with day to day activities as well as encourage them to interact with the community.
Front Desk Receptionist
WDDG
02.2007 - 11.2007
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
High School Diploma -
Derry Area High School
Derry, PASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Problem resolution
- Verbal communication
Timeline
DPS
Achieva
08.2019 - Current
Front Desk Receptionist
WDDG
02.2007 - 11.2007
High School Diploma -
Derry Area High School
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