Susan Davis
901 Blanton St. - Shelby,NC
Summary
Dynamic and compassionate professional with a proven track record at Always Caring Home Care, excelling in patient care and teamwork. Skilled in problem-solving and customer service, I enhance patient satisfaction through attentive support and effective communication, ensuring a respectful and dignified experience for all.
Overview
12
12
years of professional experience
Work History
DPS
Always Caring Home Care
Shelby, NC
02.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
WD WRIGHTS
Contracted Labor( Duke Energy)
Shelby, NC
08.2021 - 02.2023
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
CNA
Class Ugh Hone Care
Shelby, NC
02.2017 - 08.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA 11
Hospice of Cleveland County
Shelby, NC
07.2013 - 02.2017
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Front Desk Receptionist
Employment Security Department
Shelby, NC
01.2014 - 08.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Pharmacy Technician - Medicication
Cleveland Community College
Shelby, NC11.2015
CNA 11 - Nursing
Cleveland Community College
Shelby, NC05.2014
EMT - EMT -Intermediate - Emergency Medicine
Cleveland Community College
Shelby, NC11.2000
Phlebotomy -
Cleveland Community College
Shelby, NC11.1999
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
DPS
Always Caring Home Care
02.2023 - Current
WD WRIGHTS
Contracted Labor( Duke Energy)
08.2021 - 02.2023
CNA
Class Ugh Hone Care
02.2017 - 08.2021
Front Desk Receptionist
Employment Security Department
01.2014 - 08.2016
CNA 11
Hospice of Cleveland County
07.2013 - 02.2017
Pharmacy Technician - Medicication
Cleveland Community College
CNA 11 - Nursing
Cleveland Community College
EMT - EMT -Intermediate - Emergency Medicine
Cleveland Community College
Phlebotomy -
Cleveland Community College