Kaitlyn Vieira
Rahway,NJ
Summary
Due to my extensive time working at Tony's Pizza & Cafe, I've developed a comfortability within high-stress and demanding work environments. The fast-paced environment has shaped me into a versatile worker having to meet the needs of numerous customers all at one time. The rush of multiple customers at once has taught me to think quickly on my feet and work fast to ensure everyone is taken care of and pleased. I prioritize my customers safety and health and strive to maintain a secure and cleansed work environment. I put my customers first and if they run into any issues I use my problem solving skills and critical thinking to ensure that any issues they may face are under control.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Tony's Pizza & Cafe
Rahway, New Jersey
07.2022 - Current
- I wrote out customer orders and relayed them back to the kitchen in a quick, timely manner.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Informed customers of daily specials and signature menu items.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Handled food safely, and kept spaces clean to protect customers from food borne illness, and maintain proper sanitation.
- Set up tables in between patrons to reduce wait times.
- Trained new employees to perform duties.
Education
Some College (No Degree) - Nursing
Felician University
Lodi, NJSkills
- Active Listener
- Adaptive
- Approachable
- Ambitious
- Critical thinker
- Collaborative
- Confident
- Empathetic
- Dependable
- Influential
- Organized
- Open-minded
- Supportive
- Versatile
Affiliations
- Student Athlete (Track and Field & Cross Country)
Timeline
Restaurant Waiter
Tony's Pizza & Cafe
07.2022 - Current
Some College (No Degree) - Nursing
Felician University
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