Kaitlyn Williams
Winston-Salem,NC
Summary
Experienced and compassionate nursing team member with a strong focus on providing exceptional patient care. Skilled in addressing individual patient needs with a high level of compassion and attention to detail. Committed to maximizing patient satisfaction, safety, and overall wellness across diverse backgrounds. Diligent in delivering top-notch care while ensuring a comfortable and supportive environment for all patients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Novant Health, Forsyth Medical Center
Winston-Salem, NC
09.2023 - Current
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output of 8-13 residents
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
Crew Member
Chick-fil-A
Winston-Salem, NC
10.2022 - 06.2023
- Improved customer satisfaction by providing friendly and efficient service at register.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout day.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Promoted positive work environment through effective communication and teamwork among staff members.
Certified Nursing Assistant
BAYADA
Winston-Salem, NC
02.2022 - 09.2022
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from facility.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Restaurant Hostess
Chopstix Fusion & Fun
Winston-Salem, NC
12.2019 - 10.2021
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Cashier
Chick-fil-A
Winston-Salem, NC
01.2018 - 12.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Built relationships with customers to encourage repeat business.
Education
Dental Assisting
EduDent School of Dental Assisting
Greensboro, NCNursing Assistance
Davidson County Community College
Thomasville, NCHigh School Diploma -
Oak Grove High School
05.2022
Skills
- Direct Patient Care
- Medical Terminology Knowledge
- Patient Relations
- Patient Management
- Multitasking
- Time Management
- CPR Certification
- Reliable Team Player
- Adaptability
- HIPAA Compliance
Certification
CPR
OSHA
Dental Radiology
Certified nurse assistant
Infection control
Dental office emergency
Timeline
Certified Nursing Assistant
Novant Health, Forsyth Medical Center
09.2023 - Current
Crew Member
Chick-fil-A
10.2022 - 06.2023
Certified Nursing Assistant
BAYADA
02.2022 - 09.2022
Restaurant Hostess
Chopstix Fusion & Fun
12.2019 - 10.2021
Cashier
Chick-fil-A
01.2018 - 12.2019
Dental Assisting
EduDent School of Dental Assisting
Nursing Assistance
Davidson County Community College
High School Diploma -
Oak Grove High School