Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Wilson

Wheeling,WV

Summary

Results-oriented sales supervisor talented at creating positive, team-oriented work environment by motivating and inspiring associates. Dedicated to implementing and developing sales strategies to expand sales opportunities. Exceptional communication, organizational and leadership skills.

Overview

4
4
years of professional experience

Work History

Sales Supervisor

Harbor Freight
01.2023 - Current
  • Increased customer satisfaction by addressing and resolving concerns efficiently.
  • Boosted sales by implementing effective training programs for new and existing employees.
  • Consistently met or exceeded monthly loyalty targets through proactive leadership and regular performance evaluations.
  • Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
  • Engaged associates in daily operations through open communication and upbeat team meetings.

Retail Sales Specialist

Lowes Home Improvment
04.2022 - 01.2023
  • Trained new staff members on company policies, procedures, and best practices for retail sales success.
  • Developed strong relationships with customers, resulting in repeat business and loyalty.
  • Educated customers on available financing options, assisting them in making informed purchasing decisions.
  • Identified opportunities for upselling complementary items during interactions with clients.
  • Collaborated with team members to achieve monthly sales targets and maintain high performance standards.

Customer Service Associate

Lowes Home Improvment
02.2020 - 04.2022
  • Collaborated with team members to achieve monthly sales goals and drive overall store performance.
  • Demonstrated adaptability when assigned multiple tasks such as cashiering duties or assisting in other store departments as needed.
  • Maintained a clean and organized store environment, enhancing customer shopping experience.
  • Educated customers about ongoing promotions and special offers, driving additional revenue for the store.
  • Conducted inventory prep ensuring a more organized inventory.

Education

High School Diploma -

Wheeling Park High School
Wheeling, WV
05.2001 -

Skills

  • Goals and performance
  • Sales Coaching
  • Workflow Management
  • Cash counting
  • Performance Improvement

Timeline

Sales Supervisor

Harbor Freight
01.2023 - Current

Retail Sales Specialist

Lowes Home Improvment
04.2022 - 01.2023

Customer Service Associate

Lowes Home Improvment
02.2020 - 04.2022

High School Diploma -

Wheeling Park High School
05.2001 -

Similar Profiles

CREATE PROFILE
Kaitlyn Wilson