Kaitlyn Wilson

- Greeted customers entering store and responded promptly to customer needs.

- Welcomed customers and helped determine their needs.

- Worked flexible schedule and extra shifts to meet business needs.

- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.

- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.

- Assisted customers by answering questions and fulfilling requests.

- Processed both cash and card purchases and returns.

- Supported servers, food runners, and bussers with keeping dining area ready for every guest.

- Took reservations and to-go orders by phone, answered customer questions, and informed accurate wait times.

- Cultivated positive guest relations by managing information and orchestrating speedy seating.

- Managed groups of up to 20 children during outings, maintaining control while providing an enjoyable experience for all participants.

- Collaborated with fellow counselors on event planning and logistics for end-of-session performances or presentations.

- Worked with children of varying age, interest, skill, and developmental levels.

- Assisted in preparing meals and snacks to provide nutritional needs to campers.

- Led groups of children safely through variety of camp activities.

Oversaw and taught campers’ basic safety measures and helped to enhance their wellbeing