Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Wilson

St. Cloud,FL

Summary

Dynamic and results-driven professional with experience at Walmart and Chick-fil-A, excelling in customer service and team leadership. Proven ability to enhance team productivity and foster a collaborative environment. Skilled in schedule management and problem-solving, consistently achieving operational goals while ensuring a positive customer experience.

Overview

6
6
years of professional experience

Work History

MIDDLE SCHOOL ELA & THEATER TEACHER

Creative Inspiration Journey School (CIJS)
St. Cloud, Florida
08.2025 - Current
  • Teach 6th–8th Grade English Language Arts and Theater, developing engaging lessons that promote literacy, critical thinking, creativity, and self-expression.
  • Design and implement standards-aligned curriculum, including reading comprehension, writing instruction, grammar, literature studies, and dramatic arts.
  • Create a positive and inclusive classroom environment that encourages student participation and fosters a love of learning.
  • Differentiate instruction to meet the academic, social, and emotional needs of diverse learners.
  • Assess student progress through projects, classwork, discussions, and formal assessments, using data to guide instruction and support student growth.
  • Integrate creative teaching strategies, technology, and hands-on activities to increase student engagement and achievement.
  • Direct and facilitate theater activities, helping students build confidence, public speaking skills, collaboration, and performance techniques.
  • Maintain regular communication with parents and guardians regarding student progress, behavior, and academic goals.
  • Collaborate with colleagues and administration to support school initiatives and enhance student success.
  • Manage classroom behavior effectively while promoting respect, responsibility, and a positive learning culture.

Store Associate

Walmart
St Cloud, FL
07.2024 - Current

Collaborate with a dedicated team to deliver exceptional customer service in the deli department, ensuring a friendly, efficient shopping experience. Maintain product knowledge to assist customers in selecting quality deli items and provide recommendations.

  • Consistently uphold Walmart’s standards for cleanliness, organization, and safety within the deli area.
  • Prepare, slice, and package deli products with attention to detail, while ensuring proper food safety and hygiene protocols.
  • Handle customer inquiries and resolve concerns promptly, contributing to a positive shopping environment.
  • Efficiently manage inventory and restock deli items, ensuring the availability of fresh products at all times.
  • Train and mentor new team members, helping them acclimate to store policies and best practices.
  • Foster teamwork and collaboration to meet daily operational goals and maintain a high level of customer satisfaction.

Team Lead

Chick-fil-A
St Cloud, FL
07.2020 - 07.2024
  • In my capacity as a Team Lead at Chick-fil-A, my duties include supporting the shift lead with daily tasks and ensuring the seamless functioning of the shift.
  • As a team lead, I assist in directing, nurturing, and coaching my coworkers to make sure we are maximizing our productivity and fostering a great work atmosphere.
  • Some of the tasks I assist my shift lead with, includes, but its not limited to, running breaks, identifying and solving bottlenecks, creating the set ups for shifts, coaching my team members, etc.
  • Furthermore, as we are the role models for the team, Team Leads also serve as new hires trainers.

Education

Associate of Science - Cybersecurity

Valencia College
Kissimmee, FL
05-2026

High School Diploma -

St. Cloud High School
St. Cloud
01.2022

Skills

  • Schedule management
  • Diversity and inclusion
  • Patience
  • Verbal communication
  • Decision-making
  • Customer service
  • Problem-solving
  • Team leadership
  • Crisis management
  • Team development
  • Unloading skills
  • Creativity
  • Reliability
  • Multi-tasking
  • Collaboration
  • Leadership
  • Security analysis
  • Schedule management
  • Diversity and inclusion
  • Patience
  • Verbal communication
  • Decision-making
  • Customer service
  • Problem-solving
  • Team leadership
  • Crisis management
  • Team development
  • Unloading skills
  • Creativity
  • Reliability
  • Multi-tasking
  • Collaboration
  • Leadership
  • Security analysis
  • Lesson Planning & Curriculum Development
  • Classroom Management
  • Middle School Instruction
  • Differentiated Instruction
  • Student Assessment & Data Analysis
  • Parent Communication
  • Educational Technology
  • Public Speaking & Theater Instruction
  • Behavior Management
  • Curriculum Design
  • Leadership & Collaboration

Timeline

MIDDLE SCHOOL ELA & THEATER TEACHER

Creative Inspiration Journey School (CIJS)
08.2025 - Current

Store Associate

Walmart
07.2024 - Current

Team Lead

Chick-fil-A
07.2020 - 07.2024

Associate of Science - Cybersecurity

Valencia College

High School Diploma -

St. Cloud High School
Kaitlyn Wilson