Kaitlynn Bertucio
Wethersfield,CT
Summary
Positive, compassionate, and dedicated to fostering a supportive learning environment. Equipped with solid understanding of developmental disabilities and adept in implementing individualized education plans. Committed to creating inclusive and engaging educational experiences that empower every student to achieve their full potential.
Overview
2
2
years of professional experience
Work History
Paraeducator, Special Education
Wethersfield Public Schools
08.2024 - Current
- Provided one-on-one support for students during classroom activities.
- Enhanced student engagement with tailored instructional materials.
- Supported students with special needs by implementing individualized education plans (IEPs).
- Facilitated communication between teachers, parents, and students to address concerns.
- Participated in professional development opportunities focused on new strategies for supporting special education learners successfully in the classroom.
Sales Associate
J. Crew Factory
11.2023 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
To-Go Specialist
Square Peg Pizzaria
08.2023 - 07.2024
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Adapted quickly to new technology platforms for online ordering and delivery services integration.
- Maintained a clean and inviting pickup area, contributing to a positive customer experience.
Education
Associate of Arts - Arts
Manchester Community College
Manchester, CT05-2024
Skills
- Classroom support
- Emotional support
- Data collection
- Motor skills development
- Disability awareness
- Customer service
- Work ethic and integrity
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Cash register operation
- Order taking
- Professionalism and courtesy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Paraeducator, Special Education
Wethersfield Public Schools
08.2024 - Current
Sales Associate
J. Crew Factory
11.2023 - 07.2024
To-Go Specialist
Square Peg Pizzaria
08.2023 - 07.2024
Associate of Arts - Arts
Manchester Community College
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