Kaitlynn Carter
Denver,CO
Summary
Motivated Trainer eager to help anyone advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 8 years of related experience and superior planning and time management abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills.
Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Staff Trainer
Texas De Brazil
Denver, CO
06.2023 - Current
- Increased employee retention rates by providing ongoing support and coaching for new hires.
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Consistently met or exceeded sales goals through upselling techniques.
Bartender/Server
Hilton Garden Inn Hotel
Edmond, OK
06.2020 - 05.2023
- Lead server.
- Lead bartender.
- Worked in a fast paced environment.
Southmoore Color Guard Director
Southmoore High School
Moore, OK
08.2015 - 04.2023
- Prepared and directed the unit for independent performance and competition, as well as performances integrated within the larger marching band.
- Coordinating auditions for the Color Guard/Band.
- Choreography for all sections of the band.
- Implement training/technique.
Starbucks Barista
Starbucks
Oklahoma City, OK
01.2019 - 07.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
Diploma -
Choctaw High School
Oklahoma City, OKMassage Therapy
Integrated Massage Therapy School
Oklahoma City, OK10.2018
Skills
- Teaching
- Dancing
- Serving experience
- Bartending
- Host/Hostess
- POS
Certification
Massage Therapist
Additional Information
I am an extrovert! Human connection/interaction means a lot to me.
Timeline
Staff Trainer
Texas De Brazil
06.2023 - Current
Bartender/Server
Hilton Garden Inn Hotel
06.2020 - 05.2023
Starbucks Barista
Starbucks
01.2019 - 07.2022
Southmoore Color Guard Director
Southmoore High School
08.2015 - 04.2023
Diploma -
Choctaw High School
Massage Therapy
Integrated Massage Therapy School