Kaitlynn Cyr
Summary
Experienced professional with 10+ years experience well versed in interpersonal skills in fast-paced environment, with focus on organization and attention to detail. Effective at critical thinking, handling data, and supporting team operations. Seeking to transition into new field where these skills can enhance efficiency and productivity.
Overview
3
3
years of professional experience
Work History
Bank Teller
Wells Fargo
03.2021 - 04.2023
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transaction including account deposits, withdrawals, check cashing, and fund transfers accurately and promptly, minimizing wait times.
- Resolved customer issues, fostering positive relationships between the bank and its clients.
- Educated customers on use of banking website and mobile apps.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
Sales Representative
Charter Spectrum
08.2020 - 01.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through networking and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Front Desk Receptionist/Personal Assistant to the Owner
Powerhouse K9
05.2020 - 08.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Completed data entry and filing to keep records updated for easy retrieval.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Reduced administrative workload for the owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
- Oversaw personal and professional calendars and coordinated appointments for future events
Education
Bachelor of Science - Criminology/Criminal Justice
Arizona State University
Tempe, AZ12-2025
High School Diploma -
Butte High School
Butte06-2015
Skills
- Critical thinking
- Strong work ethic
- Exceptional customer service
- Computer skills
- Microsoft Word
- Time management
Timeline
Bank Teller
Wells Fargo
03.2021 - 04.2023
Sales Representative
Charter Spectrum
08.2020 - 01.2021
Front Desk Receptionist/Personal Assistant to the Owner
Powerhouse K9
05.2020 - 08.2020
Bachelor of Science - Criminology/Criminal Justice
Arizona State University
High School Diploma -
Butte High School
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