Kaitlynn Hall
Walled Lake,MI
Summary
Driven and detail-oriented, I leveraged my multitasking proficiency and deep cleaning expertise at Hall Cleaning Co to exceed cleanliness standards. My strong work ethic and problem-solving capacity ensured customer satisfaction and operational efficiency, demonstrating a commitment to excellence and reliability in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Professional Cleaner
Hall Cleaning Co
Brownstown, MI
01.2022 - Current
- Monitored inventory levels of supplies required for daily operations.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Dusted and polished furniture, fixtures, walls, windowsills, and window blinds.
- Emptied trash cans and ensured recycling bins were separated properly.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Inspected areas after completion to ensure they met standards of cleanliness set forth by the company.
- Stocked restrooms with toilet paper, soap, paper towels.
Crew Lead of New Home Construction Cleaning
JDK cleaning
Brighton, MI
01.2019 - 01.2022
- Managed the operation of the crew during work hours and assignments.
- Drove the work van to and from the job sites.
- Followed safety, environmental, and regulatory policies by properly handling and disposing of hazardous waste.
- Removed debris, garbage and dangerous materials from sites and assembled and broke down ladder equipment.
- Swept and mopped hardwood floors, removed debris from construction site.
- Completed job checklists with customers and answered questions and solved problems before closing projects.
- Emptied trash cans around the job site.
- Followed all health and safety standards while performing duties.
- Checked supplies inventory regularly and ordered new supplies when needed.
- Maintained equipment in good working order; reported any malfunctions immediately.
- Scrubbed tile grout lines in bathrooms using a brush or toothbrush to ensure cleanliness.
- Communicated with management and customers at project completion and verified customer satisfaction with finished work.
- Removed stickers from windows and doors.
Server
Pizza Hut
Charlotte , MI
12.2016 - 10.2018
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Served food and beverages to patrons and confirmed complete orders.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked food before serving it to customers.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Provided excellent customer service to ensure satisfaction.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server
Drinks saloon
Brownstown, MI
10.2015 - 10.2016
- Operated POS terminals to input orders, split bills and calculate totals.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked food before serving it to customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Set up tables in between patrons to reduce wait times.
- Cleaned tables and chairs to prepare dining area for next customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Cashier
CVS Pharmacy
Dearborn, MI
12.2013 - 10.2015
- Collected payments and provided accurate change.
- Stocked shelves with merchandise when needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
- Learned roles of other departments to provide coverage and keep store operational.
- Checked personal identifications during alcohol and tobacco sales.
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
Cashier
7/11 Convenience Store
Dearborn, MI
01.2013 - 12.2013
- Answered customer questions and provided store information.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed customer payments quickly and returned exact change and receipts.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Greeted customers and answered any questions they had about the store's products and services.
Cashier
Pet Supplies Plus
Dearborn , MI
07.2012 - 01.2013
- Collected payments and provided accurate change.
- Used suggestive selling techniques to promote add-on sales.
- Stocked shelves with merchandise when needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Counted and balanced cashier drawers.
- Processed customer payments quickly and returned exact change and receipts.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Resolved customer complaints professionally in accordance with company policy.
- Processed sales transactions to prevent long customer wait times.
Education
High School Diploma -
Edsel Ford Highschool
Dearborn 05-2012
Some College (No Degree) -
Schoolcraft College
Livonia, MISkills
- Self-motivation and initiative
- Multitasking proficiency
- Deep cleaning expertise
- Sanitization techniques
- Dusting and polishing know-how
- Conflict resolution
- Strong work ethic
- Problem-solving capacity
- Reliability and punctuality
- Professional appearance
Timeline
Professional Cleaner
Hall Cleaning Co
01.2022 - Current
Crew Lead of New Home Construction Cleaning
JDK cleaning
01.2019 - 01.2022
Server
Pizza Hut
12.2016 - 10.2018
Server
Drinks saloon
10.2015 - 10.2016
Cashier
CVS Pharmacy
12.2013 - 10.2015
Cashier
7/11 Convenience Store
01.2013 - 12.2013
Cashier
Pet Supplies Plus
07.2012 - 01.2013
High School Diploma -
Edsel Ford Highschool
Some College (No Degree) -
Schoolcraft College
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